Peterson Wow !!!!
Posted: 15 Dec 2021 8:15 pm
I have been a fan of the Strobostomp line of tuners they first introduced the product. And now I am convinced. Last Friday, when setting up for a gig, I noticed that the display on my Stobostomp HD was dim, and the battery symbol was flashing. Changing the battery did nothing. A power supply solved the problem. That Saturday, I tried several tested 9 V batteries, and none of them worked.
On the Peterson website, I found that I had purchased the tuner in 2019. I filled out a support ticket. Later that Monday, they contacted me by email and said to send the defective one back. They will ship me a new one. Today I received the new tuner. The turnaround time was less than a week. That is customer support.
On the Peterson website, I found that I had purchased the tuner in 2019. I filled out a support ticket. Later that Monday, they contacted me by email and said to send the defective one back. They will ship me a new one. Today I received the new tuner. The turnaround time was less than a week. That is customer support.