The Steel Guitar Forum

Please answer your pms, you have a few people worried.

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Add another to the list!

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there are at least five of us, I have pmed all of you.

Can anyone help us out here? He has supposedly been a member here for ten years? Does anyone know this guy besides us?

Maybe this topic should be moved, I wasn't sure where to post it?

Another concerned customer. No prior experience with him for me until now...

I'm going to wait it out. His work looks very good, and with Jerry's parts I hope to wind up with a killer steel.

Even the big builders started out small, some of them may have started building as a hobby. Certainly Carl could have communicated better and this would not have boiled over. Time will reveal the outcome, I am hoping it results in meeting my expectations.

I sold Carl some parts about a month ago and talked to him on the phone - everything went smoothly. Can't imagine there's a problem - hope he's OK. AFAIK, hes a stand up guy, at least he was with me.

he also told me that once he starts really working he shuts off his phone etc and works? Still, I do believe he should be in contact with one of us. I made 87 bell cranks, 12 pedals and 4 pickup changer covers and sent them to him as partial payment. He send me a box of parts to copy which I still have most of them? He told me he had five guitars to build and there are five of us. He has a real deal with me making parts and I find it hard to believe he would not stay in touch. I was supposed to make some changer fingers then knee pedals etc.

He also mentioned to me and others that he was going to Thailand for a few weeks in the near future. He might just be out of touch while in Thailand, but I know he could easily check email or the forum from there.

I hope that he surfaces with good news.

well, I haven't done anything yet and I don't believe there is much I can do. I paid with a postal money order.

Got an email from Carl this morning. As I suspected, he left town without communicating with anyone. He says he'll be back on 5/10.

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I have no choice but to carry on.

Dennis Brown wrote:Best to the rest of you gentlemen, I'm not going to deal with him any longer. I filed my case with Paypal for a refund.

I did the same.

if you had seen them you guys would have loved my parts.

Sorry to see this happen - my dealings with Carl were first rate but he really should have notified folks he would be away.

I seen the bell cranks Jerry makes. Very, very nice.
Excellent craftsmanship.

I am not familiar with Carl Heatley.

Does he build pedal steel guitars?

It seems to me that some of you are jumping the gun a bit. If you were to buy a new guitar from any builder, you might expect a waiting period of a few months to as much as a year. I don't know Carl but I would tend give him the benefit of a doubt. Just my opinion, based on my own experience. If you want a guitar next week, you should be looking at used guitars, not a new one.

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Bill Moore wrote:It seems to me that some of you are jumping the gun a bit. If you were to buy a new guitar from any builder, you might expect a waiting period of a few months to as much as a year. I don't know Carl but I would tend give him the benefit of a doubt. Just my opinion, based on my own experience. If you want a guitar next week, you should be looking at used guitars, not a new one.

It's not about getting a guitar quickly. It's about a lack of communication giving the impression that he's dropped off of the map.

I tried to delete this thread but as far as I can see there is no way.