Best Service Companies

Instruments, mechanical issues, copedents, techniques, etc.

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Ken Metcalf
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Location: San Antonio Texas USA
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Best Service Companies

Post by Ken Metcalf »

My Experience in no particular order.

Brad Sarno Music Solutions
Telonics
MSA Steel Guitars
https://sanantoniosteelguitarassoc.com/
MSA 12 String E9th/B6th Universal
Little Walter PF-89.
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Jack Hanson
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Joined: 19 Jun 2012 3:42 pm
Location: San Luis Valley, USA

Post by Jack Hanson »

My experience, in chronological order:

1) Pedal Steel Guitar Emporium, Minneapolis
2) Pedal Steel Guitar Emporium, Nashville
3) Clem Schmitz's garage, Crystal
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Brooks Montgomery
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Location: Idaho, USA

Post by Brooks Montgomery »

1-Strings from b0b / Steel Guitar forum
2-Sarno
3-Quilter
4-Beard Guitars
5-Eminence
6-Fishman
A banjo, like a pet monkey, seems like a good idea at first.
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Jack Stoner
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Joined: 3 Dec 1999 1:01 am
Location: Kansas City, MO

Post by Jack Stoner »

Of the companies I've dealt with lately (not in any order):
Sarno
Quilter
Sweetwater Music
Studio Slips
Sharp Covers
GFI Ultra Keyless S-10 with pad (Black of course) TB202 amp, Hilton VP, Steelers Choice sidekick seat, SIT Strings (all for sale as package)
Cakewalk by Bandlab and Studio One V4.6 pro DAWs, MOTU Ultralite MK5 recording interface unit
Tucker Jackson
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Joined: 8 Apr 2004 12:01 am
Location: Portland, Oregon, USA

Post by Tucker Jackson »

Steel Guitar Forum Store
Hilton
Peavey
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Ken Pippus
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Joined: 8 Feb 2007 7:55 am
Location: Langford, BC, Canada

Post by Ken Pippus »

Mullen.
Peterson.
Beard.
b0b.
Larry Baker
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Joined: 2 May 2008 3:15 pm
Location: Columbia, Mo. U.S.A.

Post by Larry Baker »

Mullen
Live Steel Strings
Mickey Adams
Sharp Covers
Mullen G2 SD10 3 & 5 The Eagle
NV112 amp===Earnie Ball V.P.
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Bill Ferguson
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Location: Milton, FL USA
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Post by Bill Ferguson »

No particular order

Peavey
Telonics
Goodrich
Carter Steel Guitars
George L's

Bill Ferguson (me). I pride myself in providing the best possible customer service to my customers. To my knowledge, never a complaint, even if it costs me money.
AUTHORIZED George L's, Goodrich, Telonics and Peavey Dealer: I have 2 steels and several amps. My current rig of choice is 1993 Emmons LeGrande w/ 108 pups (Jack Strayhorn built for me), Goodrich OMNI Volume Pedal, George L's cables, Goodrich Baby Bloomer and Peavey Nashville 112. Can't get much sweeter.
Chris Robbins
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Joined: 23 Jul 2000 12:01 am
Location: Biggsville Illinois

Best service

Post by Chris Robbins »

Fred Justice and Justice Guitars Brad Sarno both have given me outstanding service
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Bill Lowe
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Joined: 25 Apr 2007 10:36 am
Location: Connecticut

Post by Bill Lowe »

Zum
Telonics
Mullen
All great products and good people.
JCH D10, 71 D10 P/p fat back, Telonics TCA 500C--12-,Fender JBL Twin, Josh Swift signature.
Ron Funk
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Joined: 30 Nov 2007 3:55 pm
Location: Ballwin, Missouri

Post by Ron Funk »

Peavey
Sarno Music Solutions
Bill Ferguson
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Jim Cooley
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Joined: 23 Apr 2010 9:12 am
Location: The 'Ville, Texas, USA

Post by Jim Cooley »

Sage Benado
Brad Sarno
G. D. Walker
Mickey Adams
Telonics
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Per Berner
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Location: Skövde, Sweden
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Post by Per Berner »

Tom Bradshaw, Tom Bradshaw and Tom Bradshaw, not necessarily in that order...;-)
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Greg Milton
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Location: Benalla, Australia

Post by Greg Milton »

Bill Rudolph, Bill Rudolph and Bill Rudolph, in no particular order!
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Stu Schulman
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Joined: 15 Oct 1998 12:01 am
Location: Ulster Park New Yawk (deceased)

Post by Stu Schulman »

Telonics has done more for me than Penicillin!!
Steeltronics Z-pickup,Desert Rose S-10 4+5,Desert Rose Keyless S-10 3+5... Mullen G2 S-10 3+5,Telonics 206 pickups,Telonics volume pedal.,Blanton SD -10,Emmons GS_10...Zirctone bar,Bill Groner Bar...any amp that isn't broken.Steel Seat.Com seats...Licking paint chips off of Chinese Toys since 1952.
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Stu Schulman
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Joined: 15 Oct 1998 12:01 am
Location: Ulster Park New Yawk (deceased)

Post by Stu Schulman »

I almost forgot,Jim Palenscar at Steel Guitars of North County,Chuck Back at Desert Rose guitars,Joe Naylor at Steel Seat.com. Bill Groner Bars!Peterson Tuners ,Sue Haslam!!
Steeltronics Z-pickup,Desert Rose S-10 4+5,Desert Rose Keyless S-10 3+5... Mullen G2 S-10 3+5,Telonics 206 pickups,Telonics volume pedal.,Blanton SD -10,Emmons GS_10...Zirctone bar,Bill Groner Bar...any amp that isn't broken.Steel Seat.Com seats...Licking paint chips off of Chinese Toys since 1952.
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Ken Metcalf
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Post by Ken Metcalf »

So many and I forgot a number of them.

Tom Bradshaw and Peterson have treated me with exceptional service also.

Thanks to all and too many more to remember.

Thanks b0b ^_^
https://sanantoniosteelguitarassoc.com/
MSA 12 String E9th/B6th Universal
Little Walter PF-89.
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Dick Hitchcock
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Location: Wayne, Nebraska

Post by Dick Hitchcock »

No one has better service and attention to his customers than Fred. Not to mention the finest pedal steels on the planet. IMHO. Justice guitars hands down. Also Joe Naylor and Steel Seat.
Justice Pro Lite 4x5.... NV112.... Steel seat.
Edward Rhea
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Location: Medford Oklahoma, USA

Post by Edward Rhea »

Bill Ferguson
Jerry Wallace
Dan Rollans
Butch Gardner
Tom Bradshaw
Rick Johnson
b0b & crew
Hugh Briley
Jerry Roller
These folks have been OUTSTANDING! in my experience, there are more I’m sure I forgot to mention!
Last edited by Edward Rhea on 17 Nov 2018 6:11 am, edited 1 time in total.
“TONESNOB”
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Bruce Bjork
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Location: Southern Coast of Maine

Post by Bruce Bjork »

Fred Justice
Steel Guitars of North County, Jim spent an hour with me a few years ago explaining the ins and outs of Pedal Steel while I was visiting the West coast.
Banjo, Dobro, Guild D-40, Telecaster, Justice Pro Lite 3x5, BOSS Katana 100, Peavey Nashville 112 in a Tommy Huff cabinet, Spark, FreeLoader, Baby Bloomer, Peterson StroboPlus HD, Stage One VP.
"Use the talents you possess; the woods would be very silent indeed if no birds sang but the best"
Steve Spitz
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Joined: 11 Jul 2001 12:01 am
Location: New Orleans, LA, USA

Post by Steve Spitz »

Ive never gotten anything but fantastic service from the people/companies Ive dealt with, so this is more of a list of folks that have done a great job, in no particular order.

Telonics
Milkman/Bob Hofnar
Quilter
Peavey Service,Repair
Ken Fox

MSA/Reece, Johnny Cox, Kyle, Mitchell,Mickey Adams
Infinity/Frank Carter
Lynn Stafford

Im sure Ive forgotten somebody, but weve got a lot of great support in our market.
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Fred Justice
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Joined: 16 Jan 2003 1:01 am
Location: Mesa, Arizona

Humbled

Post by Fred Justice »

Folks, I'm humbled that my name was mentioned in this thread not once but three times.
Thank You so much.
Email: azpedalman@gmail.com
Phone: 480-235-8797
Terri Davis-Drinnon
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Joined: 3 Dec 2018 8:09 pm
Location: Tennessee, USA

Mickey Adams

Post by Terri Davis-Drinnon »

Larry Baker wrote:Mullen
Live Steel Strings
Mickey Adams
Sharp Covers
I agree, Mickey Adams with MSA is one of the best! I am new on the forum as well as to Pedal Steel Guitars. I am buying my first Pedal Steel from him. Not only has he given me great advice but has been willing to help in any way he can.

I have watched all his videos on You Tube. He makes it look so easy! We shall see.
I have greatly appreciated his advice and expert tips! Trust me, you cannot go wrong with him! Thanks again, Mickey Adams!
Steve Spitz
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Joined: 11 Jul 2001 12:01 am
Location: New Orleans, LA, USA

Post by Steve Spitz »

Ive never been dissatisfied with the service from anyone in the steel community.

I think Mickey Adams deserves a category of his own for the level of generosity he gives with his videos and steel giveaways. There are several other who deserve mention for being helpful in their forum posting.
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Craig A Davidson
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Location: Wisconsin Rapids, Wisconsin USA
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Post by Craig A Davidson »

Williams Guitars
Tom Bradshaw
Keith Hilton
Michael Yahl
Sweetwater
2013 Williams D-10, 2019 Williams D-10, 1970 Fender Twin, Evans SE200, Fender Tonemaster Twin, Hilton pedal, Jagwire Strings.
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