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SteelGuitar Nasville

Posted: 20 Dec 2001 3:15 pm
by John Knight
Anyone know why Bobbe's website won't come up. I get the famous 404 error.

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D 10 Thomas with 8&6
Nashville 400 and Profex II
Asleep at the Steel

Posted: 20 Dec 2001 8:32 pm
by Kevin Mincke

Posted: 20 Dec 2001 10:19 pm
by Bobbe Seymour
Earthlink strikes again!! Only thing you can count on out of these folks is the bill at the end of the month!!!!!
www.bobbeseymour.com

Posted: 20 Dec 2001 11:35 pm
by Ricky Davis
I bet she is updated the site Bobbe...that usually makes for some down time...should be back up shortly.
Ricky

Posted: 20 Dec 2001 11:51 pm
by Bobbe Seymour
Thats right Ricky, She is putting your picture up playing the old Pete Drake finger tip Sho-Bud. This is where the trouble is! I guess Lloyd will be there too! Gee, you boys!
Cuttin' up like a new butter knife!
If It wasn't for my memories,I'd have nothing to look back on.

Posted: 21 Dec 2001 7:18 am
by Pat Burns
..keep eating those doughnuts and you will..

Posted: 21 Dec 2001 7:20 am
by Bobbe Seymour
Pat, I think you are right about that!!!

Posted: 21 Dec 2001 8:22 am
by John Knight
I'm sorry boys, I was about as clear as mud with the first post. Its the steelguitar.net site that won't come up. Bobbe, I would count the total days your store site is down and not pay earthlink for the service. IMHO

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D 10 Thomas with 8&6
Nashville 400 and Profex II
Asleep at the Steel

Posted: 21 Dec 2001 9:38 am
by Bobbe Seymour
OK guys, just found out what the trouble is, After dealing with Earthlink for six years,they have lost our account numbers and can't find where they ever did business with us. They have no records of us and don't know who we are. Do you think it would be a good time to change companys??? Will I do! AND we will be down for a couple days 'till we can find another server. Please don't ever think this company(earthlink) will ever give you any kind of service but bad. Wonderful time of year for this kind of problem, huh?
Bobbe <FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by BobbeSeymour on 21 December 2001 at 09:39 AM.]</p></FONT>

Posted: 21 Dec 2001 10:23 am
by John Knight
Not good timing at all. I'm glad I did my shopping early. But we can always phone you. Those still work. Plus its aways great to here your voice or the voice of that sweet thing that works there with ya.

Happy Holidays,

Bobbe and Brandy

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D 10 Thomas with 8&6
Nashville 400 and Profex II
Asleep at the Steel

Posted: 21 Dec 2001 3:40 pm
by slick
Hey Bobbe,
I had all kind of problems with Earthlink,including double billing.I switched
about a year ago,it's time for a change my friend.

Slick Wayne

Posted: 21 Dec 2001 4:04 pm
by Richard Sinkler
Yeah, I just dumped Earthstink. Double billing problems, not very gald to help take care of the problem. Unfortunately, I had to have an ISP quick, so I used an A-OH-HELL (AOL) free offer until I found a better one. Now my wife likes A-OH-Hell and I'm going to have a fight on my hands to change.

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Carter D10 9p/10k
Richard Sinkler


Posted: 21 Dec 2001 5:10 pm
by Joseph Barcus
bob,
while your here in this chat Id like to take the time to thank you for your fast fast service, on my new amp. Joe Barcus

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a steel that came from texas i think

Posted: 22 Dec 2001 9:09 am
by Bobbe Seymour
Joe, thank you very much for your business! You have been a great person to do business with for many years. I am very lucky to have had the chance to serve you and my many other great customers over the past 25 years. I am so very apprecitive of you fellow steel guitar lovers that I am and have been in touch with for so long, YOU GUYS ARE MY LIFE!!!. Thank you and merry Christmas.
Bobbe Seymour

Posted: 24 Dec 2001 11:23 am
by Bobbe Seymour
FINALLY!!!! We are off Earthlink and the site is up! Thank you guys for your patients. Lets hope the new provider is better than the last. I feel it will be.
www.steelguitar.net

Posted: 24 Dec 2001 1:42 pm
by John Knight
Way to Go Bobbe,

Go ahead and close this thread.

Thanks

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D 10 Thomas with 8&6
Nashville 400 and Profex II
Asleep at the Steel

Posted: 24 Dec 2001 2:58 pm
by Jack Stoner
I had Earthlink, when I was on dial-up. It worked great (and no billing problems) until they bought Mindspring. From that point on it was downhill. I looked into DSL via Earthlink and gave up. Their support center, which was run by the Mindspring shop would take an hour on hold to get to talk to them (several times) and sales was over 30 minutes. I decided I didn't need Earthlink anymore for my ISP.

Goi figure, Earthlink and Mindspring were rated the top two in customer service but they merge and go to crap.

FWIW, PeoplePC uses Earthlink for dial-up access. PeoplePC sucks too, my daughter's husband works for Ford and they got a crappy HP PC from Ford and have to use PeoplePC.