The Steel Guitar Forum

I should probably stay out of it, but I'm curious.

I see he's pulled his thread again. I hope he doesn't fall for that line about how if he just goes away and keeps a low profile and his mouth shut, he'll eventually get his steel.

Best of luck to him.

Regards,
HH <FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Harry Hess on 31 October 2001 at 08:52 PM.]</p></FONT>

Harry I will give you one guess and the first one want count. I don't think so?

Harry,
I'm glad you asked. The answer is NO. About a week ago Billy informed me that he started legal action. He claims he has a $3000 check, payable to The Emmons Company, that was cashed by them.

I sure hope this does not get lost in the legal system.

There's another unrelated post about a supplier's problems making good on his orders. I don't know anymore than I read there, but I respect the supplier for responding to the charges.

It would be nice if The Emmons Company had some response. <FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Joey Ace on 01 November 2001 at 12:20 PM.]</p></FONT>

I can't judge who's right and who's wrong in this issue, but it seems like Billy Jenkins really got ripped off and I wish him the very best. But the thing I really can't understand is that Emmons really don't give a damn about public relations. I mean, where do you find a market that is this small but also so intimate that the steel guitar market? Are they still living in the 60ies or what? They should have realised that through this forum alone things have dramatically changed and they cannot behave like the customer's just something that tramples on your nerves. Saying that, I wonder why so many manufacturers doesn't seems to care about the contact to their customers through this forum.

I work for a record company (ulftone music) and I would give my left arm to have all my could-be customers fenced in a forum where one message means I can reach them all at once.

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martin abend Pedal-Steel in Germany
s-10 sierra crown gearless 3 x4 - Regal RD45 - fender hotrod deluxe

Guys, buy your steel with plastic!

If you put it on a credit card you can contest payment if everything isn't delivered satisfactorily. You are not charged interest while the item is contested. Put your bank to work for you instead of having to plead your case with this most influential body -- The SGF. The vendor can't charge you until the product ships and there are regulations governing backorders and cancellations.

Any vendor who doesn't take credit cards this day in time doesn't deserve your business. I'd never do mail or internet orders any other way.

If your credit isn't good enough to have a card, or if your limit is too low for the purchase, perhaps a trusted relative will take your check and charge your purchase to his or her credit card.


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HagFan

Martin, so far everything has been basically one sided and maybe some second hand views that were allegedly shared from the other side. Still, the horse hasn't bent over to clear his throat, probably through counselors advice. Times are definitely different now as compared to the sixties, a liability that has veered from the straight and narrow can make the guilty very wealthy.

Gary Lee

This whole topic is a major drag. It's too bad that one of our fellow forumites had to go public about his difficulties with that company in an effort to gather some support. And it's too bad that some of us had to get upset over his plight and make some noise on his behalf.

In response to Martin, maybe they feel that they are so well established as the #1 PSG manufacturer that they can get away with treating their customers poorly. Sadly enough, the truth is probably that they can. Although I'll bet many would only buy existing models off the floor now. Glad that I already own my two D-10's.

Clearly, re: that brand, the answer is to buy from a reputable dealer who can service the guitar.

I hear that Billy now expects to receive his guitar in two months. Wierd that he would have to wait that long, huh?

It's a shame to see the purchase of a musical instrument get so ugly. Glad that I already have mine.

Regards,
HH

I believe Billy will get his Emmons. If he always wanted one that's what he should get. It should not be assumed that the current owner is "stalling" for any other reason than that is the best he can do right now. This is one of those situations where diligence AND patience is the order of the day. It will work out.

<SMALL>It should not be assumed that the current owner is "stalling"...</SMALL>

There is no current owner. Billy ordered a New Emmons from the Emmons Company.

In a previous thread JA wrote:

<BLOCKQUOTE><font size="1" face="Verdana, Arial, Helvetica">quote:</font><HR><SMALL>b0b,
Please close this post as it's much better that the info comes straight from Billy (or The Emmons company.</SMALL><HR></BLOCKQUOTE>

Please take your own advice, Joey. This gossipping and rumor mongering is very unpleasant and beneath the members of this great forum.

There is no such entity as "The Emmons Company", and, as far as I know, there never has been. The way I see it, it depends on who cashed the check. If the check went to the account of "Emmons Guitar Company, Inc.", then the former owner owes Billy a guitar.

Today's Emmons manufacturer is, as I understand it, a new company (owned by Lashley) that bought the assets of Emmons Guitar Company, Inc. I doubt that this new company has any legal obligation to honor the debts of EGC Inc.

The new company could generate a lot of good faith by filling Billy's order, regardless of whether they are legally required to do so. Take it out of the advertising budget - it would be good PR.

If I have any of the facts wrong, somebody please correct me.

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<small><img align=right src="http://b0b.com/b0b.gif" width="64" height="64">Bobby Lee - email: quasar@b0b.com - gigs - CDs
Sierra Session 12 (E9), Williams 400X (E7, D6), Sierra Olympic 12 (F Diatonic)
Sierra Laptop 8 (D13), Fender Stringmaster (E13, A6)

I have avoided getting involved in this topic, but considering I do have an interest in how it plays out, I submit the following: I ordered an Emmons LD10L, on July 30th of this year from one Jim Aycoth. I have a policy of paying for high-ticket items with credit cards, so no worries there. I spoke with Ron a few weeks ago, and he assured me that he would honor the "free 5th knee lever", and do everything he could to get the guitar to me near the time Jim promised.
I have no doubt that he will do so, and I want to go on the record as saying that I have confidence that Emmons will honor their commitment to me as a customer, and to their history as a superlative steel guitar manufacturer. That is all for now.

bOb, i think you hit the nail on the head !!!! well said .
& Mike Holland too!!!

I've had several emails from Emmons customers who have positive things to say about the way Ron Lashley Jr. is handling this transition of ownership. Based on those private remarks, I have a good feeling about the future of the Emmons company (whatever it's called these days).

I urge Forum members to refrain from posting negative comments unless they have real facts to back them up. Something posted by another member is not necessarily a "fact" - remember the "call blocking" fiasco?

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<img align=left src="http://b0b.com/coolb0b2.gif" border="0"><small>
</small> -b0b-   <small> quasar@b0b.com </small>
-System Administrator

I stand corrected. Apparantly CARTER is now the #1 PSG manufacturer. And they have no part of this unfortunate mess.

Harry, stay on course and don't pontificate... ....What does Carter have to do with all this anyway?
Gary Lee