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Perfect Touch picks
Posted: 15 Sep 2022 7:46 am
by Lonnie Zsigray
Does anyone on here happen to know what is happening with Perfect Touch fingerpicks. I placed an order about 2 weeks ago. It was processed and payment was accepted and they were suppose to ship. As of today, no picks yet and no answer to multiple emails about where the picks are at. I tried the phone number on their website but it tells me the mailbox is full and can't take any messages. I understand that shipments sometimes take a while but at least I expect someone to answer my inquiries. Thanks.
Posted: 15 Sep 2022 2:13 pm
by Ben Pittenger
I see a message on their site stating they're closed for orders until after the first of the year, maybe you missed the window? I have a pair I bought at the Dallas show a few years ago that I don't use, if you want them to get you by in the meantime just send me your address and they're yours!
finger picks
Posted: 16 Sep 2022 12:51 am
by Lonnie Zsigray
Really? Wonder why they said my order was on its way. Also got an email from them wanting my feedback on the picks. Must be a computer generating those messages.
Posted: 16 Sep 2022 2:49 am
by Jon Light
I would cancel the order immediately and contest the charge with your cc if necessary. To suspend doing business but to NOT disable your website's ability to accept money, whether due to unforeseen emergency, ineptitude, or malicious intent, is a serious issue and there is no reason to accept that it is your problem.
I am sad because I've done business with her and she seemed like a nice person.
Posted: 16 Sep 2022 2:59 am
by Michael Luxem
Lonnie--I have a pair of Perfect Touch picks you may have if your order does not get processed soon. Send a private message to me with your mailing address. No $$ to me, but a small donation to the forum (e.g., the cost of postage?) would be appreciated by all. Michael
Posted: 17 Sep 2022 5:29 pm
by Gene Tani
I also have a pair of PT picks that i'm happy to send you just email me and I will... (that's for Lonnie)
finger picks
Posted: 18 Sep 2022 1:38 am
by Lonnie Zsigray
Thank you all for your concern. I have gotten another email from the company indicating the picks are on their way to me. I'll post when they arrive.
Perfect Touch picks
Posted: 19 Sep 2022 6:41 am
by Lonnie Zsigray
Just wanted to say that my new picks arrived in today's mail. Thanks to everyone who were willing to help.
Posted: 19 Sep 2022 6:49 am
by Jon Light
Best outcome. Glad to see it.