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Topic: Service from Carter Steel Guitars |
James Pennebaker
From:
Mt. Juliet, TN
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Posted 10 Jul 2006 6:06 am |
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I ordered my second Carter guitar back on June 6th. I was advised at that time that, due to the high number of guitars on order, it could take up to 75 days before my guitar would be ready for shippment. Not a problem as the new guitar is going to be my "backup" instrument. Well, I got a UPS shippment notification E-mail yesterday that my new Carter will arrive at my home on July 12th. That's this Wednesday. A very pleasant surprise. The only thing I am bummed about is that I won't return home from the road until the 17th so I'll have to wait until then to see it. When I ordered my first instrument from Carter about 18 months ago, at that time the wait was about 60 days (if I recall correctly) but my guitar was shipped to me in a couple of weeks. So, I just wanted to post here and express what a great experience it has been to do business with the folks at Carter.
JP[This message was edited by James Pennebaker on 10 July 2006 at 11:07 AM.] |
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Curt Langston
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Posted 10 Jul 2006 6:50 am
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And an excellent product, I might add.
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Billy Carr
From:
Seminary, Mississippi, USA (deceased)
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Posted 10 Jul 2006 11:07 am
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| Good folks to deal with at CARTER. They take care of there customers. I'll have 5 of there guitars in my steel shop here in a few days. |
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Jim Cohen
From:
Philadelphia, PA
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Posted 10 Jul 2006 11:47 am
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| Better to underpromise and overdeliver than vice versa. |
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Michael Barone
From:
Downingtown, Pennsylvania
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Posted 10 Jul 2006 11:54 am
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I found the staff at Carter to be very knowledgeable, professional, courteous and honest. I am also thrilled with my new Carter S10 5&5, which I received last April. It was perfect out of the box. My first new PSG.
Mike |
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Stephen Gambrell
From:
Over there
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Posted 10 Jul 2006 4:36 pm
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| John Fabian and Bud Carter are two of the absolute BEST! |
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Gary Shepherd
From:
Fox, Oklahoma, USA
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Andy Sandoval
From:
Bakersfield, California, USA
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Posted 10 Jul 2006 5:24 pm
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| I also recieved my Carter D-10 ahead of schedule. awesome! |
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Chris LeDrew
From:
Canada
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Posted 10 Jul 2006 7:55 pm
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| I have received more compliments on my live tone than ever, since I switched to a Carter D-10 with George L's. It sounds huge with my Session 400. It zings....that's the only way I can describe it. Love the Carter. |
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Mickey McGee
From:
Phoenix,Az
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Posted 11 Jul 2006 1:11 am
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I ordered my Carter S-10 in Feb.2005 and I had almost a 3 month wait because orders were backing up on them and when Ann told me this it was no big deal on my part(I didn't have to wait one or two or three years) but I knew she felt bad about the wait,so...I think biz is good for Carter these days-they are first class all the way.
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Drew Howard
From:
48854
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Posted 11 Jul 2006 4:42 am
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James,
Enjoyed your playing with Big & Rich on on the Imus show. You were loud and proud in the mix.
Drew |
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David Wren
From:
Placerville, California, USA
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Posted 11 Jul 2006 7:48 am
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I have nothing but good things to say about the folks at Carter, and their guitars... well built, good sounding, stay-in-tune PSGs!
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Dave Wren
'96 Carter S12-E9/B6,7X7; Twin Session 500s; Hilton Pedal; Black Box
www.ameechapman.com
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John Drury
From:
Gallatin, Tn USA
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Posted 14 Jul 2006 5:10 pm
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I placed my order for an SD-10 5 X 5 with the polished pedals and levers, premium edged neck, and XR-16 pickup, on 6-16. It arrived on 7-3 in perfect condition, just like the first one that they built for me.
The first Carter was a D-10 8 X 5, build time was about 30 days as I recall.
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John Drury
NTSGA #3
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Joseph Barcus
From:
Volga West Virginia
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Posted 14 Jul 2006 6:15 pm
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| oh yeah the old carter, one of my worse nightmares caused me such trama it took the doctor 2 years to fix my mental state and well im still not over that nightmare yet. maybe time will fix me soon. lets all pray for me lol heheheheheh |
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Bill Moran
From:
Virginia, USA
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Posted 15 Jul 2006 7:37 am
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Service 
Thats why I sold my U12 Carter and will never buy another Carter of any kind or price.
Bill
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Joseph Barcus
From:
Volga West Virginia
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Posted 15 Jul 2006 10:00 am
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| Glad someone has shared the same trama as I. |
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MUSICO
From:
Jeremy Williams in Spain
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Posted 16 Jul 2006 8:06 am
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My experience was extremely positive....and I was buying my first ever steel from the other side of the ocean. I had never even seen a steel.
Now, a few years later, I realize that thanks to Carter´s service (along with somne kind email help from JD Sauser and Reece Anderson) I got the guitar I needed.
If you wish to imagine the situation.....picture yourself trying to order a custom made sitar form India. i got lucky calling Carter first.
Jeremy Williams
Barcelona Spain.
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