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Best Service Companies

Posted: 14 Nov 2018 5:36 am
by Ken Metcalf
My Experience in no particular order.

Brad Sarno Music Solutions
Telonics
MSA Steel Guitars

Posted: 14 Nov 2018 7:24 am
by Jack Hanson
My experience, in chronological order:

1) Pedal Steel Guitar Emporium, Minneapolis
2) Pedal Steel Guitar Emporium, Nashville
3) Clem Schmitz's garage, Crystal

Posted: 14 Nov 2018 7:59 am
by Brooks Montgomery
1-Strings from b0b / Steel Guitar forum
2-Sarno
3-Quilter
4-Beard Guitars
5-Eminence
6-Fishman

Posted: 14 Nov 2018 10:06 am
by Jack Stoner
Of the companies I've dealt with lately (not in any order):
Sarno
Quilter
Sweetwater Music
Studio Slips
Sharp Covers

Posted: 14 Nov 2018 3:41 pm
by Tucker Jackson
Steel Guitar Forum Store
Hilton
Peavey

Posted: 14 Nov 2018 3:59 pm
by Ken Pippus
Mullen.
Peterson.
Beard.
b0b.

Posted: 14 Nov 2018 4:01 pm
by Larry Baker
Mullen
Live Steel Strings
Mickey Adams
Sharp Covers

Posted: 14 Nov 2018 5:12 pm
by Bill Ferguson
No particular order

Peavey
Telonics
Goodrich
Carter Steel Guitars
George L's

Bill Ferguson (me). I pride myself in providing the best possible customer service to my customers. To my knowledge, never a complaint, even if it costs me money.

Best service

Posted: 14 Nov 2018 5:50 pm
by Chris Robbins
Fred Justice and Justice Guitars Brad Sarno both have given me outstanding service

Posted: 14 Nov 2018 8:21 pm
by Bill Lowe
Zum
Telonics
Mullen
All great products and good people.

Posted: 14 Nov 2018 8:43 pm
by Ron Funk
Peavey
Sarno Music Solutions
Bill Ferguson

Posted: 14 Nov 2018 8:56 pm
by Jim Cooley
Sage Benado
Brad Sarno
G. D. Walker
Mickey Adams
Telonics

Posted: 14 Nov 2018 11:17 pm
by Per Berner
Tom Bradshaw, Tom Bradshaw and Tom Bradshaw, not necessarily in that order...;-)

Posted: 14 Nov 2018 11:20 pm
by Greg Milton
Bill Rudolph, Bill Rudolph and Bill Rudolph, in no particular order!

Posted: 15 Nov 2018 12:25 am
by Stu Schulman
Telonics has done more for me than Penicillin!!

Posted: 15 Nov 2018 1:07 am
by Stu Schulman
I almost forgot,Jim Palenscar at Steel Guitars of North County,Chuck Back at Desert Rose guitars,Joe Naylor at Steel Seat.com. Bill Groner Bars!Peterson Tuners ,Sue Haslam!!

Posted: 15 Nov 2018 4:27 am
by Ken Metcalf
So many and I forgot a number of them.

Tom Bradshaw and Peterson have treated me with exceptional service also.

Thanks to all and too many more to remember.

Thanks b0b ^_^

Posted: 15 Nov 2018 5:25 am
by Dick Hitchcock
No one has better service and attention to his customers than Fred. Not to mention the finest pedal steels on the planet. IMHO. Justice guitars hands down. Also Joe Naylor and Steel Seat.

Posted: 15 Nov 2018 5:55 am
by Edward Rhea
Bill Ferguson
Jerry Wallace
Dan Rollans
Butch Gardner
Tom Bradshaw
Rick Johnson
b0b & crew
Hugh Briley
Jerry Roller
These folks have been OUTSTANDING! in my experience, there are more I’m sure I forgot to mention!

Posted: 15 Nov 2018 6:06 am
by Bruce Bjork
Fred Justice
Steel Guitars of North County, Jim spent an hour with me a few years ago explaining the ins and outs of Pedal Steel while I was visiting the West coast.

Posted: 15 Nov 2018 12:52 pm
by Steve Spitz
Ive never gotten anything but fantastic service from the people/companies Ive dealt with, so this is more of a list of folks that have done a great job, in no particular order.

Telonics
Milkman/Bob Hofnar
Quilter
Peavey Service,Repair
Ken Fox

MSA/Reece, Johnny Cox, Kyle, Mitchell,Mickey Adams
Infinity/Frank Carter
Lynn Stafford

Im sure Ive forgotten somebody, but weve got a lot of great support in our market.

Humbled

Posted: 15 Nov 2018 4:25 pm
by Fred Justice
Folks, I'm humbled that my name was mentioned in this thread not once but three times.
Thank You so much.

Mickey Adams

Posted: 7 Dec 2018 6:31 pm
by Terri Davis-Drinnon
Larry Baker wrote:Mullen
Live Steel Strings
Mickey Adams
Sharp Covers
I agree, Mickey Adams with MSA is one of the best! I am new on the forum as well as to Pedal Steel Guitars. I am buying my first Pedal Steel from him. Not only has he given me great advice but has been willing to help in any way he can.

I have watched all his videos on You Tube. He makes it look so easy! We shall see.
I have greatly appreciated his advice and expert tips! Trust me, you cannot go wrong with him! Thanks again, Mickey Adams!

Posted: 8 Dec 2018 1:09 pm
by Steve Spitz
Ive never been dissatisfied with the service from anyone in the steel community.

I think Mickey Adams deserves a category of his own for the level of generosity he gives with his videos and steel giveaways. There are several other who deserve mention for being helpful in their forum posting.

Posted: 9 Dec 2018 4:16 am
by Craig A Davidson
Williams Guitars
Tom Bradshaw
Keith Hilton
Michael Yahl
Sweetwater