Telonics Support

Steel guitar amplifiers, effects, etc.

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Les Wright
Posts: 74
Joined: 12 Nov 1998 1:01 am
Location: Norfolk,England

Telonics Support

Post by Les Wright »

I know this has been mentioned several times before but I have to give a shout out to Mark Dunn and all the Telonics Organisation for the terrific backup they give to customers and the way that they stand by their products. As a long time user I have to say they are an example to all.
John A. Russell
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Joined: 3 Jan 2008 2:09 pm
Location: Norfolk, UK
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Second

Post by John A. Russell »

I am happy to second that

Kind Regards

JR
Franklin S10, Telonics X10 pup, Telonics Volume Pedal, Telonics 500 Combo Amp, with Mike Johnson Tone, BJS Bar. Vox AC15C2, Fender Stratocaster, Music Man Albert Lee. Brent Mason Nashville Telecaster. Fender 65 Deluxe Reverb Amplifier.Cali76 Studio Compressor, Boss DM3 Delay. Hall & Collens Signature Echo unit.
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Roger Crawford
Posts: 5264
Joined: 10 Sep 1999 12:01 am
Location: Griffin, GA USA

Post by Roger Crawford »

Their customer service state side is above and beyond. Great folks for sure.
John Macy
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Joined: 4 Aug 1998 11:00 pm
Location: Rockport TX/Denver CO
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Post by John Macy »

Their customer service is only outdone by the quality of their products. Just outstanding. My Telonics rig is just perfect for me.
John Macy
Rockport, TX
Engineer/Producer/Steel Guitar
Mark Dunn
Posts: 299
Joined: 25 Nov 2005 1:01 am
Location: Suffolk, England

Post by Mark Dunn »

Many thanks for the shout out Les and all. Dave and the Telonics team in Mesa really do work so hard to make the products the best they can be. As a long time user, it's great to hear you're happy with the product support. Thank you for taking time to post, your comments are greatly appreciated.

Mark :D
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Ian Rae
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Joined: 10 Oct 2013 11:49 am
Location: Redditch, England
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Post by Ian Rae »

Here's another UK customer who is more than impressed with the product and the service.
Make sleeping dogs tell the truth!
Homebuilt keyless U12 7x5, Excel keyless U12 8x8, Williams keyless U12 7x8, Telonics rack and 15" cabs
Dwayne Neufeld
Posts: 18
Joined: 16 Apr 2018 10:49 am
Location: Didsbury,Alberta, Canada

Post by Dwayne Neufeld »

I'm a Canadian customer and I agree that Dave and his team at Telonics are the Best and deserve recognition for all the effort that they give in making us happy.
I highly recommend Telonics products.
Dwayne Neufeld
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Ken Byng
Posts: 4313
Joined: 19 Feb 2001 1:01 am
Location: Southampton, England

Post by Ken Byng »

Add me to the list of happy campers. My Telonics rig is able to cover any requirements either live or in the studio. We are also very fortunate to have Mark Dunn looking after the service side of things for us UK owners. In the USA, Dave Beaty and his family are as good as it gets for customer care.
Show Pro D10 - amber (8+6), MSA D10 Legend XL Signature - redburst (9+6), Infinity SD10 (4+5) Sho-Bud Pro 111 Custom (8+6), Emmons black Push-Pull D10 (8+5), Zum D10 (8x8), Hudson pedal resonator. Telonics TCA-500, Webb 614-E,
Mark Dunn
Posts: 299
Joined: 25 Nov 2005 1:01 am
Location: Suffolk, England

Post by Mark Dunn »

Thanks for that chaps :D
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Tony Glassman
Posts: 4470
Joined: 18 Jan 2005 1:01 am
Location: The Great Northwest

Post by Tony Glassman »

Hands down, the best customer service I've ever experienced for any product, at anytime !
Dale McPherson
Posts: 514
Joined: 15 Jul 2016 1:49 pm
Location: Morristown, Tennessee, USA

Post by Dale McPherson »

I agree with Tony. Their customer service is the best I have ever experienced. They actually care about their product and their customers.
Ivan Posa
Posts: 559
Joined: 25 Nov 2002 1:01 am
Location: Hamilton, New Zealand

Post by Ivan Posa »

Telonics and the Beatty clan: best products, best people.
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