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Wright Custom - update found- and home safe

Posted: 4 Apr 2012 6:37 am
by Matthew Carlin
How do they lose at 50lb box in their own warehouse?

Guitar Last Seen/Tracked March 16th at a UPS Facility in Chicago, Never made it out to me.



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Posted: 4 Apr 2012 7:35 pm
by Mike James
Sorry friend. That's a shame.

Posted: 4 Apr 2012 8:34 pm
by Richard Sinkler
It's not only a shame, it's criminal.

Posted: 5 Apr 2012 1:22 am
by Lane Gray
Only if stolen. Mislaid, just a shame.
Theft is criminal; incompetence, civil.

Posted: 5 Apr 2012 6:27 am
by Joe Naylor
UPS - THE PROBLEM

I have had lots of "opportunities" with UPS – they simply have a problem getting it right on lots of fronts.

Just say FedEx – Had only one problem since I have owned the company and they had me a check in 10 days for fair damages.

I have had an opportunity to go to UPS and found my box just inside the door that they had said was lost for over a week. It was a steel that someone had shipped me.

Just my experience

Joe Naylor
www.steelseat.com

Posted: 5 Apr 2012 7:00 am
by Matthew Carlin
I don't know how but it ended up on the shippers front door yesterday. Ups dropped it off there.

Your thinking this sounds fishy..... If I did know the whole story of the last 3 weeks and the shipper involved I would think the same thing ... It should be on its way to Chicago again today. Fingerscrossed.

I plan to post the whole saga as soon as the guitar is safely in my home.

Posted: 5 Apr 2012 7:47 am
by Dave Grafe
I have had an opportunity to go to UPS and found my box just inside the door that they had said was lost for over a week.
I had a similar experience a few years ago with an amp shipped via brown, they couldn't find it and when I went to the local hub to fill out a claim form it was sitting on the floor in the office, damaged from being dropped, and nobody knew it was the package I was looking for, although my name and address were printed clearly on the label!

NO UPS for me

Posted: 5 Apr 2012 8:01 am
by Bill Howard
I have sold numerous items on the forum and usually I ship FEDEX, I did have a Gibson banjo broken BUT Fedex paid off quick and I understand UPS does NOT like to pay claims.. none of them are perfect but no UPS for me...

Posted: 5 Apr 2012 8:09 am
by Richard Sinkler
Only if stolen. Mislaid, just a shame.
Theft is criminal; incompetence, civil.
Lane. That is just a figure of speech, not meaning it was against the law.

Posted: 5 Apr 2012 8:21 am
by Ransom Beers
I saw a DHL truck yesterday in my town,does this mean they're back in business in the US?I hope so.

Posted: 5 Apr 2012 8:34 am
by Frank Montmarquet
Bring back REA!!

Posted: 5 Apr 2012 9:42 am
by Dave Grafe
UPS ate REA, that's what makes them the "United" parcal service...

Posted: 5 Apr 2012 1:52 pm
by Billy Tonnesen
You used to be able to ship things by Greyhound Bus.
Maybe this is another option ?

Re: Wright Custom Missing In Chicago - update found-

Posted: 5 Apr 2012 2:28 pm
by Donny Hinson
Matthew Carlin wrote:How do they lose at 50lb box in their own warehouse?
Actually, it's not that hard...


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Posted: 5 Apr 2012 2:37 pm
by Chris Lucker
If ship something valuable and heavy like a Bigsby, and it is not winter or blazing hot summer, And I am shipping to a direct route coyy in california or oregon or Arizona, I happily use Greyhound. You can leave an exposed handle for ease of carrying. The item is never more than eighteen inches off the ground and you watch it get loaded and the receiver can watch it get unloaded at the other end. A 70 lb pedal steel from Los angeles to Sacramento, next bus out, is about $90.
I do not think I would ship a mica or lacquer guitar on the belly of a Greyhound in the heat of summer or the freezing temps of winter, though.

Posted: 5 Aug 2019 2:09 pm
by David Ball
It's been a few years on this one, but I've got a similar thing happening right now. I bought an early Madison Sho Bud Permanent that was shipped out on the 19th of June. It appears to be a very unmolested early cabinet end Sho Bud.

I received the legs, pedal bar and rods, but the guitar itself is MIA at UPS, and so far no word on whether or not they've got a clue where it is. Very frustrating to say the least....

My fingers are still crossed, but It's not looking good at this point. I'm hoping for a happy ending like Matthew had!

Dave

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Posted: 5 Aug 2019 5:48 pm
by Abe Levy
Wow that’s a gorgeous guitar. I sure hope it shows up!

Posted: 10 Aug 2019 4:01 am
by David Wright
Nice to see it made it home....Now it's Wright at home.... :D