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Ray Montee


From:
Portland, Oregon (deceased)
Post  Posted 13 Jan 2012 2:22 pm    
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The wife and I have used two desk top and one lap top computers with ComCast now for over six years. We've always enjoyed 'good speed'. Last June we moved into an apartment complex with over 400 units. We are still with Comcast Cable.

The speeds of all three computers is now at a death crawl. It takes anywhere from 15 to 40 seconds to bring up my email and an additional one minute or more for individual emails. While waiting, the text on the screen will jump vertically three or four times during which time I cannot make any entries to the text. It's not uncommon for it to take more than five mintues overall.

Is this the three computers; or, the aparatment CABLE set-up?
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Earnest Bovine


From:
Los Angeles CA USA
Post  Posted 13 Jan 2012 2:50 pm    
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What speed does your Internet provider suggest that you are paying for?
What speed do you get at a speed test site such as
http://speedtest.net/
http://www.speakeasy.net/speedtest/
http://reviews.cnet.com/internet-speed-test/
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 13 Jan 2012 8:27 pm    
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Ray;
Cable customers in any given feed area all share the available bandwidth. You can rest assured that all users in your 400 unit building are on the same subsystem. You can also assume that many of them are uploading and downloading huge files, all day long.

You should try to access the web and email while most other residents are either asleep, or at work. You will probably get better download speeds after 1 AM.
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Chris Dorch


From:
Wisconsin, USA
Post  Posted 13 Jan 2012 8:33 pm    
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Unfortunately, cable works via broadcast. This means that the more endpoints (computers) on the trunk (main cable in your neighborhood), the slower everyone is. Television signals do not interfere with data signals.

As was suggested, I would check to ensure that your speeds are inline with what you are supposed to be getting. If not, call and complain to your cable provider. Good luck with that though...
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Bo Borland


From:
South Jersey -
Post  Posted 14 Jan 2012 12:23 pm    
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I have DSL get 1.51 mbps download speed and .38mbps upload

I also have a Verizon MIFI .. will the mifi be faster?
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 14 Jan 2012 3:05 pm     Re: Information Technology question
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Ray Montee wrote:

The speeds of all three computers is now at a death crawl.

Ray;
Run a couple of speed tests here and here, at different times of day. The slowest rate subscription Cable download speeds should not be below 1.2 megabits per second (1,200,000).

For instance, I subscribe to the slowest Comcast Internet package. My download rate at speedtest.net measured 1.45 Mbps and my upload rate is .37 Mbps. I am getting what I am willing to pay for.
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Ron Page

 

From:
Penn Yan, NY USA
Post  Posted 18 Jan 2012 10:19 am    
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If you find the network speed is not the issue, you may find that Windows XP with Service Pack 3 requires more memory than you have installed. You need at least 2 GB RAM with this config. If you don't have that, it's time to go shopping... and for my money, NOT for add-on memory.

I recently replaced my 7-year-old desktop with a laptop. My network speeds (using RoadRunner's speed test) were fine, but the system was too busy swapping memory pages to spend time processing.
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Ray Montee


From:
Portland, Oregon (deceased)
Post  Posted 22 Jan 2012 2:58 pm     Many thanks for your views and help!
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On Monday, 2:00 PM I got:

Ping: O ms

Download: 6.36

Upload: 3.45



On Saturday, 5:30 PM I got:

Ping: 36 mg

Download: 5.42 Mbps

Upload 3.21 Mbps
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Wiz Feinberg


From:
Mid-Michigan, USA
Post  Posted 22 Jan 2012 8:14 pm     Re: Many thanks for your views and help!
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Ray Montee wrote:
On Monday, 2:00 PM I got:

Ping: O ms

Download: 6.36

Upload: 3.45



On Saturday, 5:30 PM I got:

Ping: 36 mg

Download: 5.42 Mbps

Upload 3.21 Mbps


Downloads are low for standard cable Internet, but uploads are very fast. Are you paying for full speed Internet, or economy speed?
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Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog
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