Page 1 of 1

Peterson Stroboflip Tuner

Posted: 29 Apr 2010 11:11 am
by Charley Adair
My Peterson Strobe tuner has started misreading notes. I have it set to the sweetened e9th. I did a gig last month and while I was tuning up, it sort of locked up a couple of times and then it started reading wrong. It is reading the F#'s as C# and all others are wrong. Has anyone else had a problem? I have tried all I know to do. Any advice other than sending it in for repairs? Minimun charge $60.
Charley

Posted: 29 Apr 2010 1:03 pm
by Paddy Long
Charley how are you connecting the guitar to it? are you running it from the battery or the power supply?? could be something simple, like a failing battery or maybe you have it hooked up wrong, sounds like the tuner is not getting enough of a signal from the string.

Posted: 30 Apr 2010 5:07 am
by Sue Haslam
Hi Charley,

Please send it in to the company to my attention. We'll look at the tuner and fix whatever is necessary at no charge to you.

Best regards
Sue

Posted: 30 Apr 2010 5:33 am
by Rick Barnhart
Sue Haslam wrote:Hi Charley,

Please send it in to the company to my attention. We'll look at the tuner and fix whatever is necessary at no charge to you.

Best regards
Sue
Just one of the many reasons why I love my Peterson Stroboflip!

Posted: 3 May 2010 6:27 pm
by Charley Adair
Sue,
Sorry for the late response to your post. I will certainly get this thing in the mail. I will send a letter with it. Thank you so much. This is one reason I love this forum.
Charley

Posted: 4 May 2010 5:23 am
by Sue Haslam
Hi Charley,
I'll look for your tuner to come in.
If anyone has tuner questions they can always email me directly also
Thanks
Sue tw@petersontuners.com

Posted: 4 May 2010 5:27 am
by Ken Metcalf
Hello Sue,
Thanks for the great product and service!!

Posted: 4 May 2010 4:12 pm
by Chuck Snider
Sue is a great help, I've talked with her a few times and she is ALWAYS patient with me and takes the time to explain things to this dumb as fencepost steeler. Sue, thanks for all your help!!! you're a great asset to the Peterson team.

-Chuck

Posted: 5 May 2010 10:16 am
by Sue Haslam
Thanks! It is my pleasure to be able to help all of you Steelers!
I love the way a pedal steel sounds. Chuck, anyone who plays a pedal steel should not call themselves 'dumb as fencepost'. I think it is one of the most difficult instruments to learn, much less play!

Sue

Posted: 5 May 2010 12:08 pm
by Dennis Wallis
They fixed a VS II for me twice for free and even paid the shipping back . Great product ; great service . I now have TWO Stroboflips and wouldn't be caught without one .

Posted: 6 May 2010 4:34 pm
by Jeremiah Wade
I have a question for Sue. My Stroboflip is great. I was wondering how much cabinet drop are the sweetened psg0E9 offsets designed to compensate for? I know that all guitars can experience differing amounts and wanted to consider going through the process of customizing the cent offset for my Rains. My guitar sounds super on 95% of the changes on my D-10. I feel some pedal/lever combos could sound a bit better. Thanks in advance, Jeremiah

Sue you sold me!

Posted: 6 May 2010 5:52 pm
by Ric Truett
I'm a pretty new steeler and have been debating which tuner to buy. Your service here in this forum has sold me on the Petersen Stroboflip!

I'm going to get one right away.

Hi Sue!

Posted: 6 May 2010 10:55 pm
by Wayne Franco
You're WAAAAAY Cool

Wayne Franco

strobo flip

Posted: 9 May 2010 11:37 am
by Tony Kotula
Sue, I like my strobo flip so much that I bought another one! Thanks for a great tuner!!

Posted: 11 May 2010 11:09 am
by Sue Haslam
Hi
The 0E9 preset has the E's at 0.0 cents with everything else tuned more or less beatless from there, so there's not as much compensation for cabinet drop as there is with the SE9 preset which has the E's at +9.8 cents.

You can enter your own offsets to compensate for things like cabinet drop, custom raises and lowers etc.
Tune the guitar until it sounds good to you, then measure and note the offsets using the tuner in Equal Temperament.
Then you can enter your settings in one of the programmable spots (S1-S4 or T1-T4)

Please call me with any questions. This is much easier to explain over the phone

Thanks
Sue 708-388-3311 x143

Posted: 14 May 2010 6:39 pm
by Matt Elsen
Love this company! They really take care of their customers and build great products. Kudos to everyone at Petersen.

Peterson Strobe Tuners

Posted: 16 May 2010 6:11 pm
by Mark Wade
Love my Peterson strobe, I would suggest it to anyone.
Mark :)

Posted: 17 May 2010 10:00 pm
by John McClung
Jeremiah: there are some pedal/kl combos that just never will sound sweet and beatless without compensators, but that's no fault of the tuner, Peterson or otherwise.

For instance, I couldn't live without: my F lever's 2 raise compensators, simply extra pulls that sharpen strings 3 and 6 a tiny bit. Those strings are the 3rds in an open chord and generally tuned flat to sound good. But in an A+F chord (no bar, a C# chord), the G# is the 5th in a C#, and it's a lousy sounding chord unless you raise it back to straight up on your electronic tuner.

Similar problems exist on string 7, more on that if you're curious.

Posted: 18 May 2010 4:24 pm
by John Palumbo
Guess I'll have to call Sue some time I keep going back to the Korg CA-30, I just can not get the strobe image to a full stop, if its rolling down as the note is flat as I tighten the tuning peg ever so slowly to increase it's pitch to the point where the strobe is now rolling up and maybe some portions stop at various points. I'm new to it and just can't catch on. Spending 20 minutes just trying to get one string in tune.