| Author |
Topic: access denied to external hard drive |
Gordon Borland
From:
San Antonio, Texas, USA
|
Posted 30 Mar 2009 8:55 am |
|
My computer died running windows 2000 pro.
I got a new computer running windows xp.
I have an external drive I use for storage.
I cannot access the external hard drive. It says
"access denied".
In the "manage hardware disk drive" the external drive does show up. It shows NTfS file system drive G.
The drive letter does show up when I open "my computer"
When I click on drive G it says "access denied". I am logged in as administrator.
Would you suggest what I try next?
Thanks. |
|
|
|
Wiz Feinberg
From:
Mid-Michigan, USA
|
Posted 30 Mar 2009 9:56 am
|
|
Gordon;
When your W2k computer was using your external drive it logged into it with a user name and wrote its own permissions to the security policy for that drive. If you are accessing the same disk from a different user name and that name is not listed in the drives security index, access is denied.
Here are your options.
- First, open My Computer amd right click on the external drive's icon.
- Select Sharing and Security.
- Click on the "Security" tab.
- Try to Add your administrator level account to the list of accepted users, in "Group or User names."
- If allowed, click once to highlight that name, then assign Full Control privileges to your user name, using the checkboxes below.
- If you can add your user name, but not grasp full control, take what you can get, then...
- Click on the Advanced button
- Click the "Owner" tab
- Find your user name in the list and click on it
- Click Apply, to take ownership
- Click OK to exit out.
- Try to access the drive again.
If this fails you could try creating a new user account with the exact same name and password as used in the W2k computer. Log into that account, then try accessing the drive. If successful, go through the security process to assign your regular user account the full control privileges needed.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
|
|
|
Gordon Borland
From:
San Antonio, Texas, USA
|
Posted 31 Mar 2009 9:35 am Ahhhhh
|
|
Wiz I put the old computer online again and went
to sharing on drive G. I gave it all the permissions
I could find for every user listed. I created an account with the same name as on the new computer and gave it permission.
I put the new computer onlne and tried but when right clicking on g there is no option for sharing.
On the old computer I looked at the ownership of the drive G but saw no way to change it.
Thank you for your help but I still cannot access the external drive G no matter what I do.
Thanks. |
|
|
|
Wiz Feinberg
From:
Mid-Michigan, USA
|
Posted 31 Mar 2009 12:22 pm
|
|
Gordon;
Access the G drive from the recommissioned W2k computer again. Read the contents to ensure that your files are intact.
Using the Safely Remove Hardware icon, in your SysTray, double-click on it to open a list of recognized drives. Highlight the aforementioned external drive's letter, then click Stop. You should hear a tone indicating that the device has been stopped in Windows. Disconnect the drive from the W2k computer.
Connect it to the other computer, wait for it to get assigned a drive letter and try to access it again.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
|
|
|
Gordon Borland
From:
San Antonio, Texas, USA
|
Posted 31 Mar 2009 5:52 pm uhh
|
|
Thanks Wiz but it did not work.
While working on the old machine I got:
"This has been shared for administrator purposes.
The permissions cannot be set.
While mounted with the new machine I was able to go to
command prompt and do a chkdsk /x G:
It was successful.
It is there. It is mounted. It does function.
I just cannot access it.
I did do a google (wd1600bb access denied) and got plenty of hits but they are mostly Greek to me.
This G drive is very important because it has most all of the files I have been saving for so long.
Thank you for your suggestions. Is there anything else you might think of? |
|
|
|
Wiz Feinberg
From:
Mid-Michigan, USA
|
Posted 31 Mar 2009 8:46 pm Re: uhh
|
|
| Gordon Borland wrote: |
Thanks Wiz but it did not work.
Is there anything else you might think of? |
Yes. Try downloading a Linux distribution, like Ubuntu 8.10, burn it to a CD, making it bootable with Nero, or a boot track imaging file, then, leaving the bootable CD in the drive, reboot into Linux and see if you can mount that volume.
This is a permissions problem all the way. There must be a user account that will actually be able to "take ownership" of that drive. Are you assigning it the same letter as it had in Windows 2000? If not, try reassigning that letter to it. If you can't assign the same letter, try reassigning it as drive G in W2k, so it has the same descriptor in the boot-tracks.
_________________
"Wiz" Feinberg, Moderator SGF Computers Forum
Security Consultant
Twitter: @Wizcrafts
Main web pages: Wiztunes Steel Guitar website | Wiz's Security Blog | My Webmaster Services | Wiz's Security Blog |
|
|
|
Gordon Borland
From:
San Antonio, Texas, USA
|
Posted 1 Apr 2009 7:23 pm Bingo
|
|
Got it Wiz!
On an open window click tools
click folder options
click view
uncheck "use simple file sharing"
Reboot
Go to My computer
click on the drive
click on properties
click security
add your user name
check all permissions
check apply.
That is it.
Now Wiz here is why I had such a hard time.
When I clicked to My Computer
under "Hard Disk Drives" you see a icon for the Drive
then the "Type" (local disk) then "Total size" then free space.
YOU MUST CLICK ON THE ICON!
I was clicking on "Local Disk".
A total Boob mistake!
That is why I never saw "sharing"
Thank you ever so much for your help. I owe you big time. |
|
|
|
