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Author Topic:  Anybody Having A Problem With Latest Windows Update
Carl Vilar


From:
New Jersey USA
Post  Posted 17 Mar 2009 5:22 pm    
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Anybody Having A Problem With Latest Windows Update
Malicious Software removal tool march 2009 (KB890830) seems like it hangs on installing update nothing happens computer works fine not locking up or nothing.My OS is Vista.
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JCH 9/7
1971 Blond Twin Reverb 15" custom
Randall Steel Man 500
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Leroy Riggs

 

From:
Looney Tunes, R.I.P.
Post  Posted 17 Mar 2009 6:10 pm    
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It loaded just fine for me on my Vista.
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John Cipriano


From:
San Francisco
Post  Posted 17 Mar 2009 11:26 pm    
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I have had issues with the removal tool before. I think I resolved it by downloading the most recent version on it's own (it's always KB890830):

http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

And then let it do its thing. It takes a little while to run. Hope that works for you.
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Carl Vilar


From:
New Jersey USA
Post  Posted 18 Mar 2009 3:46 pm    
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Still having a problem shows up on my updates and same thing happens. I tried that direct link to the download did it twice seems like there some disk activity then nothing happens after I hit run.
_________________
JCH 9/7
1971 Blond Twin Reverb 15" custom
Randall Steel Man 500
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John Cipriano


From:
San Francisco
Post  Posted 25 Mar 2009 9:39 pm    
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That's strange, the last time I ran the download version I seem to remember seeing some sort of a progress indicator, or at least a window that said it was running or about to run. I mean, the Windows Update one runs silently but I don't think that the standalone one is supposed to.

Hopefully it's something benign and not malware that's preventing the tool from running.

Might want to do a spyware scan just to be safe:
http://www.malwarebytes.org/mbam.php
(the free trial version is fine)
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Carl Vilar


From:
New Jersey USA
Post  Posted 26 Mar 2009 4:34 am    
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John still happening manually don't see anything after running and still comes up on windows update stays at 0% progress. I run Panda 2009 and spybot all the time. Also have ran Malwarebyte and super antispyware at least twice a week PC is running smooth and fast Duo Core 3.33 4 megs of ram built by me. I don't get it may have to call Microsoft but I don't think they get it either.
_________________
JCH 9/7
1971 Blond Twin Reverb 15" custom
Randall Steel Man 500
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John Cipriano


From:
San Francisco
Post  Posted 26 Mar 2009 12:08 pm    
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What I would do in that case is to open up the log file in notepad. It should be c:\windows\debug\mrt.log and it might give you a clue as to what's going on. I'm not on Windows right now so I can't tell you exactly what you should be looking for, but most likely you will see entries from months past that check out OK, and entries from this month that end in some kind of an error.

Then again, it could be running correctly, and the problem is elsewhere. But I know that if you run MRT.exe directly it should open up a window. Make sure you are running it as an administrator.

If your problem is actually with Windows Update, which is what it's starting to sound like, the first thing to check is whether or not the Automatic Update service and the Background Intelligent Transfer service are running and set to "automatic". You do can check the services by hitting start and then putting services.msc in the search bar.

This sounds like it might help:
http://www.winhelponline.com/blog/au-check-windows-update-fix-reset-utility/

If you do decide to call Microsoft, be aware that they're not supposed to charge you for issues related to security patches.
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