The Steel Guitar Forum

On startup, An error that runtime has suggested shutting down in an unusual way.
c\programfiles\bigfix.exe. Is it safe to use an online cleaner, ex. Regcure to correct the problem. I am running spybot but this occured prior to using the program. I have high speed but startup is at a snail's pace. Thanks

Johnny, is your computer an eMachines or Gateway brand?

You should go into Add/Remove programs and see if Bigfix is listed and if so maybe just remove it.

Otherwise go to this page:
http://help.bigfix.com/general/bfproblem.shtml

There is a link to a program there that will remove BigFix.

BigFix, from the description at bigfix.com, seems like an OK thing to have. Seems like eMachines and Gateway puts it on there as a form of customer support. But if it's not working correctly to begin with then you might want to uninstall it and then optionally reinstall it.

John, thanks. I'll give it a try. Johnny