The Steel Guitar Forum

Williams Guitars
Tom Bradshaw
Keith Hilton
Michael Yahl
Sweetwater

Mickey Adams gets first place. Bought several of his DVD’s and one wouldn’t play. “I’ll get another in the mail today.” Hey I’ll be at the Dallas show I’ll get it then. He had a replacement earmarked for me at the Dallas show no questions asked. His support and assistance with anything having to do with PSG has been invaluable. Thanks,Mickey!

I’ve got to add Peterson Tuners to the list here. I’ve emailed them on several different occasions to order a replacement part for my Stroboplus HD...had a screw on the leg clamp go missing, and once the grey plastic selector wheel did the same. Both times i emailed fully prepared and willing to pay for replacement parts and on neither occasion would they even HEAR of it. Parts were immediately shipped to me FREE OF CHARGE.
WAY TO GO PETERSON!!

Mullen Guitars! John Wilson and Mike Mantey have both given just awesome service and support any time I’ve contacted them.

I've had exceptional service over the last couple of years from:

Bill Rudloph (Williams Guitar Co.)
Jim Palenscar (Steel Guitars of North County)
Tom Bradshaw

Bill, Jim, and Tom have been especially responsive and helpful to me on my relatively new journey. Thank you!

- Slim.

I have to say that I've had exceptional service from everyone I've dealt with in the PSG community. I would have to make mention of MSA, Bullett Bars and Hoffmeyer Picks though.

Another mention of Bill and Tim Rudolph of Williams Guitar Company. From reading this thread, it seems good service is a common feature from many in the Steel Guitar world. That is a good thing.

For me, Peterson ( Sue Haslam) , MSA, ( Kyle, Mitchell, Sonny) , Hilton (Keith Hilton), superb service from all. Oops forgot b0b, and Ken Fox.

Has anyone been in contact with Bill Rudolph lately? He hasn't answered my e-mails and I don't think I can have offended him

Jim Palenscar (Steel Guitars of North County)
Tom Bradshaw

Both have been more than helpful