Will, perhaps you misunderstood me. The "embarrassment isn't yours, but the MSA company's. I imagine that Reece does all he can, but basically he supplies just date-of-manufacture info, and other interesting tidbits. Now, that's real nice, but I felt that when the
company started cranking out steels again, they would make an effort to support those who had supported the MSA name in the past, and supply some spare parts for the older guitars. Not everything, mind you, but the basics so that players could continue, if they wished, to use the products that made the company famous (or infamous, depending on your point of view). To my knowledge, the
new company (which, I believe, is an off-shoot of the one that did the machine-work for the old company) has never offered to supply
any parts for the old guitars. Maybe it's their way of distancing themselves from some unpleasantness in the past, maybe they think it would hurt sales of the new models, or maybe they think there's not enough money in it and they just don't give a damn. At any rate, it certainly doesn't help their image, and I feel no company today can afford that.
Look, I've been an MSA fan for well over 30 years, and I think they made a great guitar. Shucks, I was one of the very first customers for their new guitar, and I bought one of them without even seeing it, let alone trying it out. That speaks volumes about my faith in their product.
But...I just happen to think the "new" company is dropping the ball. They could do a
lot more for the old customers than they're doing. Supporting the "name"
should be one of their priorities, but apparently it's not.
