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Topic: Mike at Mullen is TOPS! |
Steve Raulston
From:
U.S.A. (deceased)
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Posted 19 Apr 2007 4:16 pm |
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Recently, I purchased a used
Mullen D10 that I had been hoping to acquire for several months. To make a long story short; bought the guitar, had it shipped and sadly, the guitar met the fate of a careless handler with FedEx.
My claim was handled by the most professional FedEx insurance (Diane Condict) rep's one could possibly hope for. She worked hand in hand with Mike at Mullen and amazingly got my claim processed within three weeks! And the guitar will be restored to it's glory within the next two months. That is getting the job done.
Had it not been for the diligence of Mike (and Dale Dorsey at the other end) this situation could have been another tale from the dark side. Thanks Mike for all your hard work and all the work you have ahead!
I will post some pics of the steel once she arrives. I promise she is going to be a blue beauty! |
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Mickey Adams
From:
Bandera Texas
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Posted 19 Apr 2007 4:45 pm I saw it
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I was at Del's shop today ordering a G2....I saw your guitar....man thats a beauty...im sure it will be better than new when it comes back to you.....
_________________
ARTIST RELATIONS: MSA GUITARS
2017 MSA LEGEND XL D10, S10, Studio Pro S12 EXE9
Mullen G2, Rittenberry S10, Infinity D10, Zumsteel 8+9
Anderson, Buscarino, Fender, Roman Guitars, Sarno Octal, Revelation Preamps, BJS BARS, Lots of Blackface Fenders! |
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pdl20
From:
Benton, Ar . USA,
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Posted 19 Apr 2007 10:38 pm Mike at Mullen
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| Mike is great to work with and Del has taught him well. The staff at Mullen are great as well as the Mullen steels.i sure like mine. |
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Jim Walker
From:
Headland, AL
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Posted 19 Apr 2007 11:16 pm
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Hey Steve my friend! Mullen huh? I've checked a few of them out. They are nice guitars. I've talked with Mike a couple times, I beleive him to be as good as they get.
Yeah don't forget to post some pics.
All the best,
JW
_________________
Show Pro D10, Session 400 |
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Steve Raulston
From:
U.S.A. (deceased)
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Posted 20 Apr 2007 11:07 am
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Thanks Jim (and everyone) for chiming in.  In a world wrought with "the less personal touch" it's great to see a fine business like Mullen still handling things "the ol' fashioned way." |
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Mike Mantey
From:
Eastern Colorado, USA
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Posted 23 Apr 2007 6:09 am
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| Thank You Guys, here at Mullen we try and make your experience a joyful one, and here is one for Fed Ex, first time I have dealt with a claim that has been handled properly. Thank you Steve. |
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