VSII Question
Moderator: Shoshanah Marohn
- Bob Belcher
- Posts: 175
- Joined: 26 Apr 2006 12:01 am
- Location: Oklahoma, USA
VSII Question
A little help here ya'll. My VSII in the steel mode plugged directly into the guitar does not change when different string is played, stays on C1, is this an operator malfunction (since I have no manual) or whats up with this? Am I missing something, should I change the note on the tuner...whats up? Thanks
Dekley S10
- Jack Stoner
- Posts: 22087
- Joined: 3 Dec 1999 1:01 am
- Location: Kansas City, MO
I had one that did the exact same thing. I called Peterson, and as it was under warranty they replaced it. The person I talked to said it was a known issue if too high a signal level was input to the unit, but I never input anything other than the low level pickup output of the guitar.
If it's out of warranty, call Peterson anyway and see what they will do for you.
If it's out of warranty, call Peterson anyway and see what they will do for you.
- Mike Wheeler
- Posts: 3058
- Joined: 18 Oct 2004 12:01 am
- Location: Delaware, Ohio, USA
Don't have an answer, but here's a link to download the manual.
http://www.petersontuners.com/support/p ... &option2=4
You'll want "VS-II Full Manual.pdf".
http://www.petersontuners.com/support/p ... &option2=4
You'll want "VS-II Full Manual.pdf".
Best regards,
Mike
Mike
- Bob Belcher
- Posts: 175
- Joined: 26 Apr 2006 12:01 am
- Location: Oklahoma, USA
- Jack Stoner
- Posts: 22087
- Joined: 3 Dec 1999 1:01 am
- Location: Kansas City, MO
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- Location: Chazy, NY, USA 1
- Bob Belcher
- Posts: 175
- Joined: 26 Apr 2006 12:01 am
- Location: Oklahoma, USA
Just a little update here...I must admit, I was dissapointed that "someone" sold a sour apple and expected to reap the rewards anyway, but I guess a buck is a buck in some's eyes. Anyway, after a email and conversation with Sue at Peterson she said ship it back and we'll tell whats up with it. The day it arrived I recieved an email from Her and Repair stating that sorry for the inconvienence, we replaced a few things and it's on it's way to you..no charge. What, no charge? Wait, I bought it used as stated, but the warranty card was still in the box. Now folks, here is a perfect example of not only meeting customer expectations but performing well above to exceed them. As a QC/QA person I was very impressed. It arrived today as promised and works perfectly! THANK YOU PETERSON and SUE, you have established a very loyal following and support from not only me, but the COPSGC group and members! Now that's Customer service up and beyond! Thanks for your help everyone.
Dekley S10
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- Posts: 119
- Joined: 8 Aug 2003 12:01 am
- Location: Stroudsburg, Pennsylvania, USA