Help Please!

Bobby Boggs · Post by **Bobby Boggs** » 7 Dec 2003 9:05 pm

I'm using Microsoft I.E. As of today I can no longer open links that are posted on the Forum or even E-mail.I click the link, it just sits there.Any ideas?It's worked perfect till today. Make it simple please.Cause I'm as dumb as a rock when it comes to computers.Thanks.----------bb

Bobby Boggs · Post by **Bobby Boggs** » 7 Dec 2003 9:14 pm

Just noticed: When I click EDIT,SEND E-mail or PROFILE.It just sits there.Even when I click STOP it has no affect.Thanks in advance....................bb

Bobby Boggs · Post by **Bobby Boggs** » 8 Dec 2003 6:49 am

Any ideas?? Thanks............bb

Michael Holland · Post by **Michael Holland** » 8 Dec 2003 7:53 am

Did you reboot the system, Bobby? As you open and close programs you use resources that may not be reclaimed by Windows. It's a good idea to reboot periodically or anytime you experience irregular performance. Shut it down (by going through 'Start' - 'Shut Down') and let it sit for a minute or two before starting up again. This will make sure that the dynamic RAM is cleared.

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<img align=left src="http://home.att.net/~michael.holland.2000/images/littleboogie.jpg" border="0">

Bobby Boggs · Post by **Bobby Boggs** » 8 Dec 2003 8:17 am

Thanks Michael. But that didn't work either.Regards Bobby

Ricky Davis · Post by **Ricky Davis** » 8 Dec 2003 10:30 am

Bobby; try clicking Tools at the top on your internet explorer...and click "internet options" and click the "Advanced" tab....and at the bottom click "Restore defaults"...and then click OK and then close all that and reboot...
Ricky

Bobby Boggs · Post by **Bobby Boggs** » 8 Dec 2003 12:55 pm

Thanks Ricky.That didn't do it either.If you think of anything else. Please post it.thanks again.........bb

mickd · Post by **mickd** » 8 Dec 2003 2:47 pm

Bobby
instead of clicking on a link, try this :
right click on the link, and then select the 'open in new window' option.
This is something that has worked for me in similar circumstances in the past.
Mick

Post by **b0b** » 8 Dec 2003 5:29 pm

Links posted on the Forum are opened with an attribute of target="_blank". This basically means that the link will generate a new window, so that you don't lose your place on the Forum.

It's easy for me to imagine a poorly written "popup blocker" that would disable the target="_blank" feature of standard HTML code. Have you installed a "popup blocker" program recently?

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<img align=left src="http://b0b.com/Officeb0b.gif" border="0"> Bobby Lee
-b0b- quasar@b0b.com 

System Administrator

Bobby Boggs · Post by **Bobby Boggs** » 8 Dec 2003 7:22 pm

Thanks Mick.But no luck with that either.

b0b wrote: Well I was going to quote.But the Ubb code is not working either.But (No) I have not installed a "popup blocker" program recently.Thanks again to everyone who has tried to help.I'm still open to suggestions. Thanks...........bb
For what it's worth.The (edit) link and an e-mail link,(IF) posted by a member will work.But nothing else.Hope this helps.

On a positive note.I've saved hundreds maybe thousands of dollars the last few days.I can't click for anyones E-mail so I can't buy anything.The wife loves that part.

[This message was edited by Bobby Boggs on 08 December 2003 at 07:37 PM.]

Terry Srader · Post by **Terry Srader** » 8 Dec 2003 8:01 pm

Bobby,

Click on the following link for steps to fix this problem. Hope this helps.
http://support.microsoft.com/default.aspx?scid=KB;en-us;q281679

oops, sorry. you CAN'T open a link.... below are the instrux for "fix"...

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SYMPTOMS
When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following symptoms:
Nothing happens.
The new window may be blank.
You may receive a scripting error message.
When you use the Print command or the Print Preview command in Internet Explorer, nothing may happen.

When you try to connect to Web folders, you may receive the following error message:

The current operation could not be completed because an unexpected error has occurred.
CAUSE
This behavior may occur for any of the following reasons:
The (Default) value setting in one or more of the following registry keys points to an incorrect location for the Urlmon.dll file:
[HKEY_CLASSES_ROOT\CLSID\{79eac9e0-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]

[HKEY_CLASSES_ROOT\CLSID\{79eac9f1-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]

[HKEY_CLASSES_ROOT\CLSID\{79eac9f2-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]

This may occur if you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0.
The following registry key is missing or damaged:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}

One or more of the following files is missing, damaged, or improperly registered:
Url.dll
Mshtml.dll
Actxprxy.dll
Oleaut32.dll
Shell32.dll
Shdocvw.dll
RESOLUTION
To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll (Windows XP and Windows 2000 only)
If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}

If the problem is still not resolved, reinstall Internet Explorer. If you are using the version of Internet Explorer that is included with your operating system, reinstall or repair your operating system.

Internet Explorer Administration Kit Users
If this problem occurs after you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0 and is resolved by re-registering the Urlmon.dll file, contact Microsoft Product Support Services to obtain the appropriate fix below.
IEAK for Internet Explorer 6
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
11-Oct-2001 19:45 6.0.2710.1100 189,440 Ie6wzd.exe

Note This hotfix is not distributed by using a hotfix installer package but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie6wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.

Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.

IEAK for Internet Explorer 5.5
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
18-Dec-2000 17:22 5.50.4612.1800 183,056 Ie5wzd.exe

Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.

Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.

IEAK for Internet Explorer 5.01
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------------
01-Nov-2000 11:01a 5.0.3210.3100 177,424 Ie5wzd.exe

Note This hotfix is not distributed by using a hotfix installer package, but is an actual binary hotfix that you must manually replace. To do this, rename the old Ie5wzd.exe file in your IEAK installation folder\Iebin\Optional\EN folder, manually copy the hotfix into that folder, and then rebuild your IEAK package to have the hotfix included inside your package.

Important If Automatic Version Synchronization (AVS) is applied to your IEAK installation after you use this fix, you must manually apply this hotfix again.

[This message was edited by Terry Srader on 08 December 2003 at 08:03 PM.][This message was edited by Terry Srader on 08 December 2003 at 08:19 PM.]

Bobby Boggs · Post by **Bobby Boggs** » 9 Dec 2003 8:33 am

Thanks soooo much Terry.But did you read the part about me being as dumb as a rock?

I'd have better luck rebuilding an Emmons Push Pull from scratch.No kidding!I can do that.But I guess I'd better have someone take a look at the old puter.Thanks again for your trouble.regards Bobby

Michael Holland · Post by **Michael Holland** » 9 Dec 2003 10:20 am

Bobby, you may try installing the latest Internet Explorer patch or reinstalling the last run patch. This may repair whatever's changed. Click on 'Start - Windows Update'. This will take you to the Microsoft web page and you'll find a list of patches recommended for your configuration.

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<img align=left src="http://home.att.net/~michael.holland.2000/images/littleboogie.jpg" border="0">

Mark Ardito · Post by **Mark Ardito** » 9 Dec 2003 12:08 pm

Bobby,

I may have you try and "Uninstall" Internet Explorer, then install it again.

To do this,

1. Goto your control panel. Usually START MENU -> Settings -> Control Panel.

2. Once in the control panel, you want to select "Add/Remove Programs".

3. Once inside Add/Remove programs you will see some buttons on the right side. Click the button "Add/Remove Windows components".

4. This will bring up a dialog box with a bunch of applications with check boxes. Remove the check mark from Internet Explorer and then hit next.

5. It will remove internet Explorer. Then reboot your machine.

6. Now go back to the same control panel you were in and now ADD the checkmark in INternet Explorer and then hit NEXT. This will reinstall it.

Let me know...

Cheers!
Mark

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Sho~Bud Pro I, Fender D-8 (C6&E13) http://www.darkmagneto.com

Bobby Boggs · Post by **Bobby Boggs** » 9 Dec 2003 11:32 pm

Thanks Mark.But no go.

winston · Post by **winston** » 10 Dec 2003 6:58 am

Bobby
I had a similar problem with IE, so I thought. The only cure was a clean install of my OS. I tried to reinstall IE, no luck. I tried to reinstall windows over my os so I could save what was on my hard drive, no luck. I went through several suggestions but nothing worked, like what you are going through now. I hope someone else comes up with a better solution. If they do please post the results. winston may

Bobby Boggs · Post by **Bobby Boggs** » 10 Dec 2003 11:41 pm

Me to.

Thanks Winston.

Cairo Zoots · Post by **Cairo Zoots** » 11 Dec 2003 1:56 am

Tell us what version of IE you have installed? (goto Help at the top of ur browser and clik on about internet explorer.

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ree-00-dee-doo

Bobby Boggs · Post by **Bobby Boggs** » 11 Dec 2003 10:23 pm

Thanks guys for all the help.I told you I was a dummy.I found the system restore option.Rolled it back one week.It restored itself and is now working!