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Topic: Session 500 repair question- Mike Brown |
Lynn Kasdorf
From:
Waterford Virginia, USA
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Posted 20 Nov 2002 7:09 am |
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Since my session 500 let me down on a gig a few years ago, it has been languishing in my heap of non-working or semi-working audio gear. Which is a shame because it is such a great sounding amp. The problem is that intermittently the yellow overload light comes on, and it doesn't work at all, or is very distorted. Come back later and it plays fine.
I have had it apart on my bench a few times and it has never gone into fail mode. I have cleaned and re-tensioned all those !@#$%^& molex connectors, and it still is untrustworthy. I never found a connection that wold trigger the failure when wiggled.
So- if I send it back to meet its maker, are there some standard things that they upgrade to get rid of intermittents like this? What if it never screws up on the bench for Peavey techs? Kinda like your car works perfectly when you leave it at the shop...
If I go to the trouble and expense of sending this back for repair, I want some assurance that I'll have a usable amp afterwards. What do you think, Mike?
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"You call that thing a guitar?" |
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Curry Coster
From:
Glen Burnie, MD USA
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Posted 20 Nov 2002 7:30 am
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Lynn-
I had the same problem with my 500 a few years ago. After taking it to Chuck
Levin's for repair about 10 times with no luck, I took it to Bill's Music in
Catonsville. The repair guy there told me it was the input jack and charged
me $52---$2 for a new jack and $50 for the troubleshooting (it took him
about an hour). Amp worked fine after that.
My advice: Put in a new jack and see what happens.
Good luck,
Curry
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Bob Tuttle
From:
Republic, MO 65738
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Posted 20 Nov 2002 8:16 am
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| Sometimes the jacks in the back of the amp (pre-amp out & power amp in) get oxidized and can cause problems. You might try spraying these jacks with contact cleaner and work a plug in and out a few times to clean them up. |
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Lynn Kasdorf
From:
Waterford Virginia, USA
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Posted 20 Nov 2002 10:54 am
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Curry & Bob- thanks for the advice on the jacks, although I don't understand how a bad jack could send it into "overload" mode (yellow light). Worth a try though. I have a bin of 1/4" jacks...
It may be just a cold solder joint somewhere in the jack area is the real problem, and the act of replacing the jack fixed the cold solder joint on your's, Curry. |
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Mike Brown
From:
Meridian, Mississippi USA
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Posted 21 Nov 2002 1:57 pm
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We suspect that your power supply filter caps are leaky. This would cause the compression LED to intermittently flash. Unless the problem is caused by another problem in your setup, we guarantee our warranty repairs for 90 days.
We have 10 full time technicians on board that can repair your amp properly. Our Customer Service Division has been voted #1 in customer satifaction for many, many years in a row with many satisfied customers. These customers become repeat buyers of our products.
Your amp is at least 15 years old and could need a regular maintenance, just like your vehicle routinely does. We have 10 technicians on board in the repair department that are capable of fully restoring your Session 500 to factory specifications and if anyone can repair it properly, the company who manufactured it can.
If the unit symptoms do not show themselves while that amp is on our repair bench, we then burn the unit in for several hours, then retest the unit. As a further service, with the permission of the owner, I will personally mount the repaired chassis into the proper speaker cabinet and "field test" it on a gig over the weekend. If the unit fails, it should fail during a 4-5 hour gig. Then, the amp is returned to the customer.
I don't know of any other company that provides this type of service. If you have questions about shipping, packaging, etc., feel free to contact me here at Peavey. I can be reached toll free at 1-877-732-8391.
Mike Brown
Peavey Electronics Corporation
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