Perfect Touch picks

Lonnie Zsigray · Post by **Lonnie Zsigray** » 15 Sep 2022 7:46 am

Does anyone on here happen to know what is happening with Perfect Touch fingerpicks. I placed an order about 2 weeks ago. It was processed and payment was accepted and they were suppose to ship. As of today, no picks yet and no answer to multiple emails about where the picks are at. I tried the phone number on their website but it tells me the mailbox is full and can't take any messages. I understand that shipments sometimes take a while but at least I expect someone to answer my inquiries. Thanks.

Ben Pittenger · Post by **Ben Pittenger** » 15 Sep 2022 2:13 pm

I see a message on their site stating they're closed for orders until after the first of the year, maybe you missed the window? I have a pair I bought at the Dallas show a few years ago that I don't use, if you want them to get you by in the meantime just send me your address and they're yours!

Lonnie Zsigray · Post by **Lonnie Zsigray** » 16 Sep 2022 12:51 am

Really? Wonder why they said my order was on its way. Also got an email from them wanting my feedback on the picks. Must be a computer generating those messages.

Jon Light · Post by **Jon Light** » 16 Sep 2022 2:49 am

I would cancel the order immediately and contest the charge with your cc if necessary. To suspend doing business but to NOT disable your website's ability to accept money, whether due to unforeseen emergency, ineptitude, or malicious intent, is a serious issue and there is no reason to accept that it is your problem.
I am sad because I've done business with her and she seemed like a nice person.

Michael Luxem · Post by **Michael Luxem** » 16 Sep 2022 2:59 am

Lonnie--I have a pair of Perfect Touch picks you may have if your order does not get processed soon. Send a private message to me with your mailing address. No $$ to me, but a small donation to the forum (e.g., the cost of postage?) would be appreciated by all. Michael

Gene Tani · Post by **Gene Tani** » 17 Sep 2022 5:29 pm

I also have a pair of PT picks that i'm happy to send you just email me and I will... (that's for Lonnie)

Lonnie Zsigray · Post by **Lonnie Zsigray** » 18 Sep 2022 1:38 am

Thank you all for your concern. I have gotten another email from the company indicating the picks are on their way to me. I'll post when they arrive.

Lonnie Zsigray · Post by **Lonnie Zsigray** » 19 Sep 2022 6:41 am

Just wanted to say that my new picks arrived in today's mail. Thanks to everyone who were willing to help.

Jon Light · Post by **Jon Light** » 19 Sep 2022 6:49 am

Best outcome. Glad to see it.

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