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Topic: Help for a friend |
David Wright
From:
Pilot Point ,Tx USA.
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Posted 21 Jun 2006 3:36 pm |
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My Friend Ray Jesen in Redding Ca needs a 8 inch rod for his Carter, he call Miss Ann, and was told he needed to send in his pedal set up,and name, phone numbers, ect, now I ask you...why in the hell can't you just ask for a rod and they say How long?? and do you need a tunning nut to?? and then just send the damm thing!!! I told him I could make it a lot easer to just buy a new MSA from me!!!!  ..so, if any you know where he can get the rod he needs with out all the BS ... let me know... |
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Billy Wilson
From:
El Cerrito, California, USA
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Posted 21 Jun 2006 4:14 pm
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| Have em cal Tom Bradshaw |
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Gary Shepherd
From:
Fox, Oklahoma, USA
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Posted 21 Jun 2006 8:36 pm
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What's Tom's number? I've been putting off adding pulls on my guitar for the very same reason.
------------------
Gary Shepherd
Carter D-10
www.16tracks.com
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Charlie McDonald
From:
out of the blue
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Posted 22 Jun 2006 4:30 am
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David, I have an 8" rod from a Carter Starter; it has a hooked end (fits through a hole in the permanent bellcrank). I'll give it away (after I make sure I can find it!).
Email me if needed. |
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Doug Childress
From:
Orange, Texas
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Posted 22 Jun 2006 8:47 am
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| With the right die nut and welding rod you can make one in just a few minutes. |
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Ron !
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Posted 22 Jun 2006 2:58 pm
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I don't think that Ann did something wrong here.We all know that Carter has a big library with almost every Carter owner in it.Maybe Ann just wanted to confirm that your friend is in that library.
| Quote: |
| With the right die nut and welding rod you can make one in just a few minutes. |
That can be done..But the value of the steelguitar will decrease if you do that.
Ron[This message was edited by Ronald Steenwijk on 22 June 2006 at 04:16 PM.] |
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Paul E Vendemmia
From:
Olney Maryland Mongomery
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Posted 22 Jun 2006 3:00 pm
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Your Right David I would like to know why you can't just buy some parts to make a change or two? But just be thankful it's not an emmons
God knows what you have to do to get something from them? |
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Robert Leaman
From:
Murphy, North Carolina, USA
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Posted 22 Jun 2006 5:54 pm
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| Buy a Sierra and Tom will send you anything either need and/or want. If it has been updated, he will tell you and send something better than what you had. I know this from first hand experience. |
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Curt Langston
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Posted 23 Jun 2006 4:44 am
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quote:
Maybe Ann just wanted to confirm that your friend is in that library.
So what if he is not in that "library"? He is trying to buy a part for a Carter steel guitar! Not check out a book.
I never did understand all the hassle with getting a simple(in stock) part.
It is not like they have to retool.
If a customer says "I need an 8" pull rod",
and it turns out that what he actually needed was an 8 1/4" rod, then the customer is at fault for inaccurate measuring!
Carter would not be obligated to accept a return.
Why is there always a hassle with getting a simple part?
Geez.
Simply amazing............[This message was edited by Curt Langston on 23 June 2006 at 05:50 AM.] |
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Larry Phleger
From:
DuBois, PA
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Posted 23 Jun 2006 5:01 am
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| I have found the folks at Carter to be extremely helpful. I once missed a deal on their Swap Shop, and Ann referred me to a man who had exactly the Carter guitar I wanted. There was nothing in that transaction that benefited them, that's just the kind of people they are. They continue to offer excellent support and parts I need whenever I need them. Carter gets an A+++ in my book. |
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David Wright
From:
Pilot Point ,Tx USA.
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Posted 23 Jun 2006 4:52 pm
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I am happy to say Rays problem has been solved... and John at Carter guitars called Ray and got him the things he needed, and hopefully figured out it needs to be easer to get parts for the Carter guitar....
Larry Phleger:
Glade you had a great experience with Ann, sorry to say Ray didn't....
b)b close ~ Er~ Down..
PS, want to thank all the emails and calls fom all the others that were willing to help, sceems they read the fourm, but don't post... |
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