To Mr Sid @ Live Steel Strings

Dan Chroninger · Post by **Dan Chroninger** » 27 Jun 2016 12:03 pm

You have sold me the last set of strings. You are one of the rudest businessmen I have ever come in contact with. I spend about $30.00 a month on strings, and expect .011 to last more than two jobs. Don,t give me that BS I,m doing something wrong, this is not my first rodeo. A MSA Millemium and a new Mullen G2, and both are breaking at the twist. This is not a one time deal, 7 strings in two weeks
is a string problem, and not an install problem. So if you don't want to be fair STICK YOUR STRINGS WHERE THE SUN DONT SHINE. There are plenty of string suppliers who stand behind there own product, and don't insult the hand that feeds them.

Erv Niehaus · Post by **Erv Niehaus** » 27 Jun 2016 12:07 pm

You should be ashamed of yourself to make such a posting.
I have had nothing but good relations with Sid and I think YOU must be the problem.

Dan Chroninger · Post by **Dan Chroninger** » 27 Jun 2016 12:23 pm

Well just call and complain and he will call you an asshole who couldn t play home on the range,and see how you like it.

Charlie McDonald · Post by **Charlie McDonald** » 27 Jun 2016 12:33 pm

I also object to the tone and language of your notice, not appropriate for Steel Players.

Erv Niehaus · Post by **Erv Niehaus** » 27 Jun 2016 12:44 pm

You know what they say about the shoe: if it fits, wear it.

Charlie McDonald · Post by **Charlie McDonald** » 27 Jun 2016 2:21 pm

There was one about the foo bird that was similar.

Dan Chroninger · Post by **Dan Chroninger** » 27 Jun 2016 2:53 pm

well gentlemen here are the facts. when Sid answered the phone it was pretty clear he was under the influence of something. I play 10 to 20 jobs a month so I know a little about changing strings. in round figures I spent about $600.00 a year for strings. I had emailed him two times when ordering strings about the problem, which I received no reply.
so I called him to ask about the problem, and he immediately flew into a rage. there are two reasons for a string to break at the twist, a burr on the changer, or string weakness. Other companies have had the same problem from time to time. My bother had an issue with jagwire once, he called Danny, he thanked him for letting him know, and sent him 6 free strings. I like the strings and will keep using them, if Sid cares to make an apology

Larry Baker · Post by **Larry Baker** » 27 Jun 2016 4:23 pm

My thoughts are that you owe Sid the apology. I've been using Sid's strings from the beginning of their arrival on the market. I've not broken 1 3rd string on my G2. Or any other string for that matter.

Glenn Austin · Post by **Glenn Austin** » 27 Jun 2016 5:13 pm

You can catch more flies with honey, than with vinegar

Lee Dassow · Post by **Lee Dassow** » 27 Jun 2016 5:21 pm

Dan's got a perfect right to say what his experiences are with live steel strings and the owner. That's what the forums for. I use Sid's strings myself and have never had a problem with them, but that doesn't mean s///. Just saying. Tennessee Lee

chris ivey · Post by **chris ivey** » 27 Jun 2016 9:31 pm

agree!!

i wouldn't like being called an asshole who couldn't play home on the range.

and if so, i wouldn't consider doing further business with 'em.
you'd think just out of good faith the guy could apologize and send you some new 3rd strings.
if his profit margin is so low he can't, it's not really a good endeavor.
both parties seem to have attitude issues,
like most steel playes.

Mark Adkins · Post by **Mark Adkins** » 28 Jun 2016 1:16 am

Depends on what key HOME ON THE RANGE is in?? Bflat is a booger hahahaha

Chris Walke · Post by **Chris Walke** » 28 Jun 2016 5:08 am

Regardless of the problems, public tantrums are uncool. Last public tantrum I saw was a 3-year-old in a grocery store. Nobody liked that one either, but everybody gave him a pass cuz, y'know, he was 3 years old.

Rick Barnhart · Post by **Rick Barnhart** » 28 Jun 2016 5:13 am

While I don't like to see things degrade to name calling, it's not much of a stretch to imagine the alleged attitude. Dick Wood was the recipient of a rather curt response in a similar thread linked below. Dick and I talked about a trade a few years back, I found him to be even keeled, and an all around good guy. He just wanted his strings and couldn't understand the lack of reply from the vendor.

http://bb.steelguitarforum.com/viewtopi ... hlight=sid

(chris, I'm fairly sure you can play "home on the range.")

Charlie McDonald · Post by **Charlie McDonald** » 28 Jun 2016 9:21 am

Yeah, Dick is classy, he didn't once have to resort to any of this:

You agree, through your use of this service, that you will not post any material which is knowingly false, defamatory, libelous, inaccurate, abusive, vulgar, hateful, harassing, obscene, threatening, invasive of a person's privacy, racist or illegal.

That's what email is for.

Chris Walke · Post by **Chris Walke** » 28 Jun 2016 9:21 am

The irony is being completely unprofessional while calling someone out for being unprofessional. So much for being the better man.

Your personal correspondence is your own business, but maybe instead of dragging someone thru the muck on the SGF, a better thing to do would be to ask if anyone has had any trouble with breakage at the twist on LiveSteel sets. That could bring about useful data to offer Sid and show that this isn't about you, but about a run of the product.

Professionalism doesn't have to end at the edge of the stage.

Dan Chroninger · Post by **Dan Chroninger** » 28 Jun 2016 9:41 am

judging by the private emails I received I'm not the first to experience this. enough said I'm over it

Jim Fogarty · Post by **Jim Fogarty** » 28 Jun 2016 1:06 pm

I'm gonna say upfront, I have zero experience with either the dealer (although I was about to order a few sets) or the OP......but.....

I've always believed that if a business generates sales via promoting and accolades on public message boards like this, then it's also more than valid for criticisms and discussions of issues with that biz to also be public and open for people to judge.

With that in mind, it's also true that there's just no pleasing some people, and everyone has an off day.

Arnett Mills · Post by **Arnett Mills** » 28 Jun 2016 2:07 pm

Idon't play every week end but i've been using Sids strings every since Sid started selling them. Iuse a.012 on 1 and 3 and they never break. Love you Sid

Erv Niehaus · Post by **Erv Niehaus** » 29 Jun 2016 8:08 am

I haven't broken one yet either.

Richard Sinkler · Post by **Richard Sinkler** » 29 Jun 2016 8:29 am

I use Sid's strings and love them. Been using the for years. I had one beef with him, but all is forgiven. I suggest you get over it, and try someone elses strings.

Dale Rottacker · Post by **Dale Rottacker** » 29 Jun 2016 8:38 am

Iâ€™ve had a couple of strings break, but who hasnâ€™t?... I love Live Steel Strings, and will continue to use them... be nice Sid

Chris Schlotzhauer · Post by **Chris Schlotzhauer** » 29 Jun 2016 1:57 pm

Have you considered using .012's?

Erv Niehaus · Post by **Erv Niehaus** » 29 Jun 2016 2:01 pm

That's what I use on the 3rd.

Paul King · Post by **Paul King** » 30 Jun 2016 2:57 am

I know in the past few months Sid has been ill. I personally believe your experience was probably from medication he was taking. Meds can take a person that is quiet and laid back and make them do and say things they would have never done. I have never heard one bad word about him before on this forum. One thing I can say is Sid is a fantastic musician. I would suggest you try different strings. Personally I use SIT strings the Buddy Emmons series. I have tried several brands and they make my steel sound better to my ears.