Miscrosoft laser 7000 wireless mouse

[Colin Goss]

I think a recent windows update to intellipoint has removed scrolling from this mouse. I have downloaded the previous version but it wont allow me to install as there is a later version installed. How do I get round this please?

[Dave Potter]

I think a recent windows update to intellipoint has removed scrolling from this mouse. I have downloaded the previous version but it wont allow me to install as there is a later version installed. How do I get round this please?

One option would be to uninstall the offending update and see if that fixes the scrolling issue.

Another would be to uninstall the "intellipoint" software, reinstall it, and see what that does.

Having said that, I'd also add that I got tired of issues with "intellipoint" software and ended up just doing without it. It's not necessary for the mouse to work.

I'd personnally uninstall it, delete the mouse in Device Manager, reboot, and let Windows install its own mouse driver. I think you'll discover you'll retain most of the mouse's functionality.

[Colin Goss]

Thanks for your input Dave

However trying all the options still means that the wheel will not scroll

Whether intellipoint or standard mouse software

This is so frustrating

Colin

[Dave Potter]

This is so frustrating

It would be. The only other suggestion I'd offer would be to try a different mouse to learn whether it's the mouse or something going on in your PC.

Long shots would be to open a DOS box (or just Start/Run >)and run chkdsk c: /f (if c's your system drive) and sfc /scannow, to ensure your system files are intact. Admittedly, those probably won't fix it. It doesn't hurt to run them occasionally, though.

[Colin Goss]

New mouse on order

Colin