New Show Pro

[William Litaker]

What a nightmare...This guy HARVY LAMB sent my guitar to John Booth. Sent John's guitar to me. This guy did not even pack either guitar...shipped them in the case. John drove my guitar from Columbus Ohio to Kannapolis N.C. I get the guitar the cabinet is busted , where they dropped it on the corner stole parts off of the underneath....And now he has turned on me and will not take responsiblity for any of his mess. Telling this so you can beware of this guy....Looks like he got me....

[Daniel Policarpo]

Man, William, I know you were really looking forward to this guitar. I know it takes a lot to sit at a different one than your Emmons, but a Show-Pro that pretty would do it.

He sent the guitar in the case-no packing at all? Was it even locked? That is very cool of Mr. Booth to drive down there and facilitate the swap. The busted cabinet and missing parts? That's a problem!

[Antolina]

Who is ths guy Harvey Lamb? Sounds like JB is a pretty good man.

Was this your sho-pro?

rc

[George Buechley]

This is such a travesty; a beautiful Show Pro shipped unprotected to the wrong person. It's amazing that John Booth received the guitar. John, you are a gentleman! I know William appreciates you driving all the way from Ohio to deliver it.

George

[Howard Steinberg]

This is really horrible. If you contact the carrier they will (at least in my experience) tell you that the person who shipped it needs to file a claim. They will pick up the guitar and examine the packing or lack of packing. If Mr. Lamb files the claim, they will likely deny it because of the lack of packing. There may be some argument that can be made to the effect that the carrier accepted a heavy item that was not packed at all. The carrier will also likely say the the guitar could have been damaged when transported from Ohio.

Maybe we have a lawyer on the forum who can offer some concrete help as to what to do. Seems to me that the wrath of this forum should be brought upon the seller. Given the good stuff that you do for so many of us, I feel terrible that you should have to deal with this.

[Lee Kenner]

Damn William; HARVY LAMB has been with you as long as I have since 2010; I thought you were friends before the lessons started!! What about the insurance, he put on the Guitar?

[Gary Cooper]

This as bad as it gets. I sure hope theseller and shipper do the right thing. I would not accept a damaged instrument. Would buy directly from sho pro

[Daniel Policarpo]

It was a heck of a deal for that Show Pro, and it would be tough to find one that pretty at any cost. It's just hard to believe that somebody would ship a guitar unpacked. Thee are all sorts of conditions and terms when shipping an insured item, that the seller must meet if the situation is "FOB Destination", which means the sale is complete at the buyer's doorstep and the seller is responsible for freight costs/liability. The problem with this is each item was shipped to the wrong person, but shipped correct according to what was designated on the label. While there is quite a bit of variance in standard shipping contracts and agreements, the liability issue for the seller in this case would be compounded by the fact that each guitar was shipped to the wrong buyer.

[DG Whitley]

I just feel bad you have had to go through a bum deal it seems.

You give of yourself to the PSG community, that is a rare thing in these days. I appreciate what you do and have done.

I continue to pray something good will come of this.

Thank you again for your efforts for me today, deeply appreciated.

[Harvey Lamb]

William you are so full off BS , and you are trying your best to make look like I am the bad guy.

First, UPS does not have any materials in their place off business . I packed the inside with bubble wrap. Once the guitar leaves UPS it is no longer in my control. The dent in the edge of the case off the case shows there was no damage.

You can slander me all you want , but you are the
A---ole here I f you want to make me out to be the bad guy go for it, because I know and you do too that is not the facts.

For the rest off you people if you believe him so be it. I no the facts and you don't.

Did the guitar look damaged to you on the broadcast today ?. He never mentioned one word to me as it sounded great , but as soon as I told him to contact UPS and have the guitar inspected , and then file a claim as soon as they finish checking it out he got all quiet and is trying to ruin my rep here on the forum.

I was one of his biggest supporters over the last couple of years sending him more money than most.

It is not in my genetic makeup to be dishonest so I take offense to his saying that I was dishonest in my dealings with him.

Finally I did not send the guitars to the wrong places. UPS did. After they took control the lady who was putting the shipping labels on the guitars reversed the labels and put them on opposite cases.

So you can believe who you want !!!

[Lee Barber]

I talked to William, he is very upset. There is a lot to this as the guitars were sent to the wrong persons. The carrier would more than likely tell him they can't be reasonable for the package as one person had it and then transferred it to the other and could be damaged by the other.
This seeker needs to make things right. If he did this to me I'de call a lawyer, but it has to do with international laws since he is in Canada. Next would have to be some Texas justice.
I don't know if William will share the rest of the story.

[Harvey Lamb]

At least spell my name right before you give away your IQ level. Who do you think paid for JB to drive to Williams place. I did! ( $350.00 )

This shipping cost me $ 535.00 plus insurance. I put
$ 3700.00 worth off insurance on the guitar. You think I was not trying to do the right thing when I was shipping these things.

If I could turn back the clock I would have never entered into this mess, and I never will again. And as a last word don't all off you jump on his side before all the facts come out. OH and don't forget the new volume pedal I put in the case ( $ 280.00 ) a Goodrich L-120 low profile and a few other things.

[William Litaker]

Since UPS did all the damage give me my money back like I asked you to do a week ago when I got the wrong guitar...go after UPS. Suratt said it needed a new cabinet.....pretty major damage....

[DG Whitley]

Harvey Lamb said:

First, UPS does not have any materials in their place off business .

I will say I know nothing of Canadian UPS practices, but in the US, the UPS stores I've been to do indeed have packing supplies.

But I think you both should try to calm down and take this offline and try to settle this in a civilized manner.

My two cents, YMMV.

[Harvey Lamb]

It didn't seem to have to much major damage when you were playing the heck out off it this morning.?????

Like I said call UPS and have them take the guitar and inspect it and then I will file a claim and see where it goes.

Texas justice is that maybe a threat Lee. That kind talk can get you into all kinds of trouble. It is not your business so stay out of it.
I have downloaded the video from this morning and will use that to show that for all the damage that it was is supposed to have it was working pretty damn good.
This is the last word from me on the subject. The next will be the legal route.

[Lee Barber]

Looks like the right thing to do is for the seller to contact ups and file a claim and send the buyer back his money.
As for ups if he took it to a hub or office not a store, they don't pack packages that is the senders responsibility and his alone. There job is to deliver.
they always label one package at a time and you are to check it. At least in my experience.

[Tom Gorr]

The only side I'm taking is the anti UPS side. Ive never received a heavy parcel from them that looked like it was treated with appropriate care. I will not use them.

Sorry to hear this happened, everyone. Lot of pain for everyone involved I am sure.

[Charlie McDonald]

I think John Booth is a pretty good guy.
I think he's smart for not entering this fray, as it looks hard to do without taking sides.
Responsibility may lie in facts not known, actions at UPS, for example.

The two individuals in question should have resolved this personally before presenting it to the forum at large
and risking damage to either of their reputations, where they both may have acted responsibly.
People want to help, but where foul is claimed in a mob, the matter becomes an emotional issue.
Slander occurs. Threats get made. Nobody wins.

[b0b]

I say pics or it didn't happen.

Calm down, everyone. We don't support lynch mobs here. There's no good reason to jump all over someone you've never even met, based on a third party's accusation.

This dispute should not have gone public.