GREAT service from LeMay/Telonics

Eddy Scheepers · Post by **Eddy Scheepers** » 19 Apr 2011 10:55 am

I hereby want to express my sincere thanks to Dave Beaty and the people at Telonics who helped me find a solution for the 18VAC power supply of my LeMay/Telonics Mk-I preamp.
As a suitable 220VAC-18VAC adapter was impossible to find - EVERY major supplier on the globe was contacted, but none of them had them in stock any more - the only solution was to replace the 18VAC power supply by a 24VDC type, currently used by Telonics.
As sending my preamp over the Atlantic and paying the shipping back was a much too expensive option, and after numerous friendly and helpful emails, Telonics sent me the 24VDC power supply with detailed installation instructions.
Today I did the job myself in 20 minutes.
Problem solved!

Thanks again, Dave!

Eddy Scheepers

Paddy Long · Post by **Paddy Long** » 19 Apr 2011 9:00 pm

Eddy glad you got the issue sorted - I had a similar problem too but managed to source a 240 volt unit- but this was a while ago last year ... I have just upgraded to the new Pre1000 !!

Dave provides the best customer support you could find anywhere on the planet - in fact he is just too good

CrowBear Schmitt · Post by **CrowBear Schmitt** » 20 Apr 2011 4:25 am

Yes, Dave Beaty & Telonics come up solid
i like Paddy went through the same thing a lil' less than a year ago

CrowBear Schmitt · Post by **CrowBear Schmitt** » 20 Apr 2011 4:27 am

double post

chris ivey · Post by **chris ivey** » 20 Apr 2011 11:15 am

it's good to hear that telonics, pricey as they may be, practices good customer service.