Another Music123 bargain - Dobro Hound Dog $350

Lap steels, resonators, multi-neck consoles and acoustic steel guitars

Moderator: Brad Bechtel

User avatar
Alan Brookes
Posts: 13218
Joined: 29 Mar 2006 1:01 am
Location: Brummy living in Southern California

Post by Alan Brookes »

Jerry Gleason wrote:..I'm still deciding whether to complain about the pickup and gig bag thing. I don't really want to send it back.
I don't want to send mine back either. I'm very pleased with it. But I complained to them because it's deceptive advertising. I haven't received a reply yet.
...and no, I didn't get a gig bag either.
User avatar
Loni Specter
Posts: 922
Joined: 26 Jun 2001 12:01 am
Location: West Hills, CA, USA
Contact:

Post by Loni Specter »

Alan F. Brookes wrote:
Jerry Gleason wrote:..I'm still deciding whether to complain about the pickup and gig bag thing. I don't really want to send it back.
I don't want to send mine back either. I'm very pleased with it. But I complained to them because it's deceptive advertising. I haven't received a reply yet.
...and no, I didn't get a gig bag either.
Guys, You read my posts on this. I called them and spoke with a customer service rep and managed to get a $75. credit. I told the I was not interested in re-packing the guitar up and taking it to UPS a second time. You might also remind them that they have been informed of the miss-print and have done nothing to correct it. They oue you money.

The guitar is certainly worth what you paid, but that's not the point.
User avatar
Jerry Gleason
Posts: 1098
Joined: 4 Aug 1998 11:00 pm
Location: Eugene, Oregon, USA

Post by Jerry Gleason »

You might also remind them that they have been informed of the miss-print and have done nothing to correct it. They oue you money.

The guitar is certainly worth what you paid, but that's not the point.
Yes, I suppose, but in my case, having read this thread before I ordered it, I knew there wouldn't be a pickup included (I don't recall anyone mentioning the gig bag), so I don't feel ripped off. I guess that's why I'm reluctant to call and complain loudly about it, but I probably should. I noticed that the sales page dropped the "acoustic-electric" wording after I ordered, although the specs still say Fishman pickup and gig bag.
User avatar
Chris Schlotzhauer
Posts: 2204
Joined: 11 Jan 1999 1:01 am
Location: Colleyville, Tx. USA

Post by Chris Schlotzhauer »

Woah... I missed the gig bag. I'm calling today.
Dave Sky
Posts: 279
Joined: 12 Jan 2006 1:01 am
Location: Columbus, Ohio, USA
Contact:

Post by Dave Sky »

I called today and got a $25 credit on next order and a gig bag.

The gig bag is some universal thing as they were vauge on what they would send.

Also, my Hound Dog is a dark brown walnut in color. Is that what you received or is mine just dark?

So, I got the guitar for $309 and a $25 credit with a gig bag of some sort, to be sent.

Dave
User avatar
Loni Specter
Posts: 922
Joined: 26 Jun 2001 12:01 am
Location: West Hills, CA, USA
Contact:

Post by Loni Specter »

Yes, Dark satin walnut. Looks cool I think. I got no gig bag with mine, but I don't recall the text saying it included one at the time. You got a great deal. I'm likeing mine a lot. It's my first sqareneck! I am having trouble mounting the Floyd Rose though. :roll:
Dave Sky
Posts: 279
Joined: 12 Jan 2006 1:01 am
Location: Columbus, Ohio, USA
Contact:

Post by Dave Sky »

Within 10 minutes of talking to customer service service about the lack of a gig bag for the Hound Dog, I got an email saying my gig bag was ordered.

It is this one:
http://www.musiciansfriend.com/product/ ... sku=545115

I have one of these already and it is a good basic bag.
User avatar
Chris Schlotzhauer
Posts: 2204
Joined: 11 Jan 1999 1:01 am
Location: Colleyville, Tx. USA

Post by Chris Schlotzhauer »

My gig bag is on the way.
The guy said the mfr writes up the listing, and he emailed them to take the pickup add off.
User avatar
Alan Brookes
Posts: 13218
Joined: 29 Mar 2006 1:01 am
Location: Brummy living in Southern California

Post by Alan Brookes »

They completely ignored my emails. :(
Post Reply